Simran Kaur Bahga
Brampton,Ontario
Summary
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Dependable customer services with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Team Lead
Tim Horton’s
Vaugan, ON
10.2022 - Current
- Ensure customer satisfaction by providing excellent service and addressing their needs
- Take accurate food and beverage orders from customers
- Prepare and bake a variety of food items, ensuring quality and consistency
- Prepare a wide range of hot and cold drinks, including coffee, tea, and specialty beverages
- Accurately handle cash transactions, provide change, and maintain cash registers
- Operate cash registers efficiently and accurately, processing payments and issuing receipts
- Serve customers both in the storefront and through the drive-thru window, ensuring timely and accurate service
- Maintain a clean and organized work area, including cleaning countertops, tables, and equipment
- Training new employee regarding the beverages, food, bakery and work ethics
- Make sure the team performs efficiently processing the customer order in FIFO order maintaining minimum waiting time.
Material Handler
Legend Warehouse
Vaugan, ON
01.2023 - 04.2023
- Fulfill orders by packaging necessary materials and preparing them for shipment
- Store materials in appropriate areas
- Manage and catalogue inventory with consistently updated records
- Track inventory levels and make recommendations for purchases when supply is low
- Comply with safety regulations.
Cashier/Server
Pizza Hub
Brampton, ON
02.2022 - 09.2022
- Providing excellent customer service, taking orders, and answering questions
- Accurately processing orders and handling various forms of payment
- Preparing and packaging food orders for takeout or delivery
- Maintaining a clean and hygienic workspace, including the cash register area and dining tables
- Promoting upsell items and special offers to increase sales
- Coordinating and dispatching delivery orders (if applicable)
- Completing closing duties, reconciling the cash register, and ensuring security
- Collaborating with kitchen staff and colleagues for smooth operations
- Having a good understanding of the menu and making recommendations to customers.
Meat Production Line Worker
Pure Food
Etobicoke, ON
05.2022 - 08.2022
- Ensure that the products being picked/received are accurate and of good quality
- Packaging, labelling, and ensuring the products are in good state
- Communicate with team members and seniors to ensure the current state of work
- Participate in the preventative maintenance and food safety Program
- Participate in the preventative maintenance and food safety Program
- Maintaining a clean and hygienic workspace.
Education
Diploma - Computer system technicians -Information Technology Information Service
Sheridan College
01.2023
Skills
- Leadership and Organization skills
- Schedule Management
- Regulatory Compliance
- Performance Monitoring
- Workplace Safety
- Quality Control
- Client Service
- Team Supervision
- Overtime Management
- Technical Support
- Work Planning
- Cash Handling
- Call Center Operations
- Flexible Schedule
- Giving Constructive Feedback
- Excellent Customer Service
- Time and Budget Management along with IT Proficiency
- Team Management
- Record Keeping and Conflict Resolution
- Policy Compliance and Crisis Management
- Advanced knowledge and experience in MS windows, MS office
- Windows 10
- Linux OS
- Windows 11
- Hyper-V
- Cisco Packet Tracer
- My SQL Workbench
- Putty
- Virtual Box
- Cloud
- Ubuntu
- HTML
- SQL
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
- Hardware Troubleshooting
- Software Troubleshooting
- Virtual Machines
- Safety
- Staff Training
- Teamwork and Collaboration
Highlight Of Qualification
- Experience in virtual machines like Linux and windows developing different ideas that reflect many things. Working with different software in one virtual machine. reboot window and Linux, troubleshoot the problem that happened in software. perform many labs while working with virtual machine-like troubleshooting, update or upgrade virtual machine, run different commands.
- Experience working on a variety of different projects. Knowledge of how to effectively work through conflict and problem solving, how to communicate with customers.
- Used Microsoft PowerPoint and Word to prepare effective and attractive assignments and presentations.
- Frequent user of LinkedIn
- Just completed my computer system technicians -information technologies and infrastructure and services at Sheridan college.
Related Projects Work
- Operating system Software, 09/2021, 12/2021, Able to work with virtual machines, run Linux and window in oracle virtual box. Troubleshooting the problem happened in Linux and window. Run window 10 in Linux and update and upgrade both. Learned basic numbering system used in computer i.e., binary and hexadecimal., Linux, Windows, Oracle Virtual Box, Troubleshooting, Binary, Hexadecimal
- Web-technology, Make a website with the help of a visual studio. The website that I made is about the promotion that how can we help to promote the restaurant. Can work with a team., Visual Studio, Website Design, Teamwork
Availability
Available for full Time
Personal Information
Status: Open Post graduation Work Permit
Languages
English
Professional
Hindi
Full Professional
Punjabi
Full Professional
urdu
Full Professional
Timeline
Material Handler
Legend Warehouse
01.2023 - 04.2023
Team Lead
Tim Horton’s
10.2022 - Current
Meat Production Line Worker
Pure Food
05.2022 - 08.2022
Cashier/Server
Pizza Hub
02.2022 - 09.2022
Diploma - Computer system technicians -Information Technology Information Service
Sheridan College
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