Simran Kaur
Summary
Dynamic and adaptable professional with experience at Wendy's, where I trained new crew members and enhanced team performance. Proven problem-solver with strong communication skills, adept at multitasking and customer service. Proficient in network configuration and troubleshooting, demonstrating a commitment to continuous improvement and operational excellence.
Overview
4
4
years of professional experience
Work History
Internship Student
Lester B. Pearson School Board
06.2025 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Explored new technologies and approaches to streamline processes.
- Supported customer service improvements with detailed feedback analysis.
Crew Trainer
Wendy's
04.2024 - Current
- Trained new crew members on operational procedures and company policies
- Facilitated onboarding sessions to enhance team integration and performance
- Monitored daily operations to ensure adherence to safety protocols
- Provided ongoing feedback to crew members, promoting continuous improvement
- Assisted management in scheduling shifts and managing team dynamics
- Collaborated with supervisors to develop training materials tailored to team needs
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Warehouse Associate
Metro Supply Chain
02.2023 - 07.2023
- Operated material handling equipment to efficiently move products within warehouse.
- Assisted in inventory management by accurately labeling and organizing stock items.
- Maintained cleanliness and organization of workspace to ensure safety compliance.
- Collaborated with team members to fulfill daily shipping and receiving tasks.
- Supported order picking processes by preparing items for shipment according to specifications.
- Followed safety protocols and procedures, contributing to a safe working environment.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Network Engineer Intern
White Stone Academy
01.2022 - 10.2022
- Assisted in installation and configuration of network devices to ensure connectivity and reliability.
- Supported troubleshooting efforts for network issues, enhancing problem resolution skills.
- Collaborated with team members to document network configurations and processes accurately.
- Engaged in hands-on training with routers, switches, and firewalls to build practical skills.
Education
High School Diploma - Computer Networking
Lester B. Perason School Board
Verdun, QC09.2025
High School Diploma - Commerce
Kamala Nehru College
Phagwara, Punjab04.2018
Skills
- Problem-solving
- Adaptability and flexibility
- Verbal and written communication
- Multitasking
Timeline
Internship Student
Lester B. Pearson School Board
06.2025 - Current
Crew Trainer
Wendy's
04.2024 - Current
Warehouse Associate
Metro Supply Chain
02.2023 - 07.2023
Network Engineer Intern
White Stone Academy
01.2022 - 10.2022
High School Diploma - Computer Networking
Lester B. Perason School Board
High School Diploma - Commerce
Kamala Nehru College
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