Customer-oriented professional with several-year progressive career focused on enhancing customer service with careful attention to detail and strong follow-through. Polished in assessing systems and developing strategies to reduce process lags. Outstanding organizational and customer-service abilities focused on driving team growth and business profitability.
ACHIEVEMENTS: Have received recognition from senior managers for the managing, guiding team of 100 pickers and packers. Had assisted them in adopting more effective methods to accomplish daily tasks, contributing to the achievement of daily goals. Trained employees on equipment operation and safety protocols.
Achievements: Presented with the highest benchmark for inventory shrink control and the "Employee Of The Year" in customer service management. I successfully led my sales team in surpassing our daily sales goals, achieving the highest grossing mark in the store by 10% compared to other departments.