Simran Kaur

Work History

Get Back Physiotherapy

Etobicoke, Ontario

05.2024 - Current

Composed correspondence such as letters, emails, memos, reports and other documents.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Prioritized and organized tasks to efficiently accomplish service goals.
Updated and maintained databases with current information.
Interacted with physicians on a daily basis to coordinate patient care plans.
Reviewed documentation for accuracy before submitting claims.
Communicated with patients with compassion while keeping medical information private.
Worked with insurance company representatives to verify benefits and obtain balances owed.
Oversaw office inventory and timely reordering of supplies.
Reconciled bank statements on a weekly basis.
Collected information, verified insurance and collected co-payments for patients as part of check-in process and managed patients chart.
Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Assisted with billing inquiries, coding and collections activities.
Analyzed accounts receivable aging reports monthly.
Maintained medical records in accordance with HIPAA regulations.
Recruited, hired and trained new medical and facility staff.
Scheduled appointments, oversaw check-ins and resolved patient concerns in high-volume practice.

Real Canadian Superstore

Mississauga, ON

05.2023 - Current

Created and built product displays to engage customers through visual merchandising.
Stocked shelves, rotated merchandise and ensured product freshness.
Conducted inventory checks to maintain optimal stock levels and minimize waste.
Updated pricing information and placed sale tags on designated items.
Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.

Dominos

Toronto, Ontario

05.2016 - 09.2023

Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Mitigated business risks by working closely with staff members and assessing performance.
Conducted market research to identify trends, opportunities, and threats in the industry.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Ensured compliance with local health department regulations regarding food safety standards.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Tracked monthly sales to generate reports for business development planning.

Hello Fresh

Mississauga, ON

11.2022 - 05.2023

Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
Maintained records of all inspection activities, including reports and data collection sheets.
Conducted training sessions for employees related to quality assurance techniques and procedures.
Reviewed supplier documentation for compliance with standards, regulations, and customer specifications.
Monitored testing procedures to meet established item specifications, standard test methods or protocols.
Analyzed quality performance metrics such as scrap rate, yield rate, pass and fail rates to improve overall product quality.
Assisted in preparing internal audit schedules and conducted audits as required by company policies or customers' requests.