Sakshi Hans
Brampton
Summary
- Professional with strong background in customer service and food preparation. Adept at handling transactions, maintaining cleanliness, and delivering exceptional service. Known for collaborative spirit and adaptability.
- Skilled in cash handling, order accuracy, and effective communication. Reliable team player focused on achieving results and exceeding customer expectations.
- Experience in order taking, payment processing, and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
7
7
years of professional experience
Work History
Counter staff
Tim Hortons
04.2023 - Current
- Offer a warm welcome to every customer who approaches the counter
- Listen carefully to customer orders, input their selections into the POS (Point of Sale) system, and ensure accuracy in the orders
- Process payments from customers, which can include handling cash, processing credit/debit card transactions, and managing mobile payments
- Make a variety of beverages, including coffee, tea, and specialty drinks, according to company standards and customer preferences
- Plate or package food items for serving to customers in the store or for takeout orders
Office Administrator
Singh Foundation
08.2020 - 11.2022
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Marketer and Customer Service Representatives
Mall of Amritsar
06.2018 - 09.2018
- Assist in conducting market research to gather insights about competitors, market trends, and customer preferences
- Help create marketing materials, such as blog posts, social media content, and email newsletters, to engage the target audience
- Provide support to customers via phone, email, chat, or in person, answering queries, and resolving issues or complaints
- Gain thorough knowledge of the company’s products or services to provide accurate information to customers
Education
Global Business Management -
Fleming College
Toronto, ON04.2024
Bachelors - Business Administration
Guru Nanak Dev University
Amritsar, Punjab04.2020
Senior secondary Education -
Central board of secondary Education
03.2017
Skills
- Communication and negotiation
- Leadership
- Project management and planning
- Delegation and time management
- Problem solving
- Networking
- Analytical and Organizational Skill
- Stock replenishment
- Cash handling expertise
Timeline
Counter staff
Tim Hortons
04.2023 - Current
Office Administrator
Singh Foundation
08.2020 - 11.2022
Marketer and Customer Service Representatives
Mall of Amritsar
06.2018 - 09.2018
Bachelors - Business Administration
Guru Nanak Dev University
Senior secondary Education -
Central board of secondary Education
Global Business Management -
Fleming College
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