Simran Kaur
Brampton,ON
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Visions Electronics and other leading companies. Excelled in enhancing sales revenue through exceptional problem-solving and multi-tasking abilities. Demonstrated expertise in POS system operation and merchandise display, significantly contributing to team targets and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Visions Electronics
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales revene by building strong rapport with customers and recommending approupriate products based on their needs.
Guest Experience Leader
McDonald's
04.2023 - Current
- Developed training materials for staff on effective communication techniques.
- Supported colleagues during peak hours to maintain smooth operations.
- Arranged logistics for events to maximize guest participation and enjoyment.
- Delivered exceptional customer service by actively listening to guest concerns and addressing issues promptly.
- Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.
Crew Member
Kfc
04.2023 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Internship
Shoppers Drug Mart
11.2023 - 11.2023
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
Education
Visual Merchandising of Arts -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- POS system operation
- Merchandise display
Languages
English
Punjabi
Hindi
Timeline
Sales Associate
Visions Electronics
11.2024 - Current
Internship
Shoppers Drug Mart
11.2023 - 11.2023
Guest Experience Leader
McDonald's
04.2023 - Current
Crew Member
Kfc
04.2023 - 03.2024
Visual Merchandising of Arts -
Conestoga College Institute of Technology And Advanced Learning
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