Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Simran Kaur

Surrey,BC

Summary

Dynamic and results-oriented professional with extensive experience at Prabu Sweets, adept in customer service and problem-solving. Demonstrated ability to enhance team efficiency and foster customer relationships through excellent communication and innovative solutions. Skilled in inventory management and workplace safety, contributing to significant service improvements and operational excellence.

Developed practical skills in fast-paced environment, including effective communication and teamwork. Demonstrated ability to handle various tasks efficiently and maintain high standards under pressure. Seeking to transition into new field, leveraging adaptability and problem-solving abilities.

Personable and reliable with strong work ethic, quickly learns and adapts to new tasks. Understanding of workplace safety standards and basic operational procedures, with skills in time management and basic tool usage. Committed to contributing to team success and ensuring high standards of work quality.

Experienced with diverse manual tasks ensuring operational efficiency. Utilizes effective teamwork and problem-solving skills to maintain productivity. Knowledge of safety protocols and best practices, contributing to reliable and secure work setting.

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities. Fluent in English.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Worker in Cash Counter and Kitchen Helper

Prabu Sweets
06.2023 - Current
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Reported defective products or machinery to supervisor.
  • Established strong working relationships with customers through excellent communication skills, fostering long-term partnerships built on trust.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Collected, arranged, and input information into database system.

Education

Associate of Arts - Psychology

University Canada West
Vancouver, BC
10-2025

Skills

  • Cleaning
  • Customer service
  • Problem-solving
  • Attention to detail
  • Heavy lifting
  • Restocking skills
  • Customer relations
  • Work site maintenance
  • Conflict resolution
  • Resource management
  • Verbal and written communication
  • Quality control
  • Teamwork and collaboration
  • Relationship building
  • Computer skills
  • Money handling
  • Training and mentoring
  • Flexible schedule
  • Product knowledge
  • Complex Problem-solving
  • Complaint resolution
  • Order preparation
  • Call center operations
  • Sales expertise
  • Staff education and training
  • Calculations and measurements
  • Social media expertise

Languages

English
Professional Working

Certification

  • Certified Data Professional (CDP) from Supreme Infosys (MOGA)
  • Diploma in professional NAIL, SKIN, and MAKEUP from Jack's beauty salon & academy Nihal singh wala MOGA

Timeline

Worker in Cash Counter and Kitchen Helper

Prabu Sweets
06.2023 - Current

Associate of Arts - Psychology

University Canada West
Simran Kaur