Simran Kaur
Pickering,Canada
Summary
Motivated and dedicated individual with a strong desire to contribute to the field of social services. Experienced caregiver specializing in compassionate and patient-centered care in home settings and day care programs. Committed to making a positive impact and offering assistance to individuals in need. Devoted professional who proactively and quickly identifies the best course of action for given scenarios. Confident in handling tasks independently and in teams, with a highly organized approach to work. Strong advocate for those in need, committed to providing the best possible service.
Overview
6
6
years of professional experience
Work History
Direct Care Worker
Stewart Homes
01.2024 - 05.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to residents during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted residents with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to Stewart Homes guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
- Monitored and assisted residents through individual service plans.
- Utilized active listening skills in order to understand each resident unique needs, preferences, and goals for their care plan execution.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Reduced instances of client injury through vigilant monitoring and timely intervention in high-risk situations.
- Remained alert to problems or health issues of clients and competently responded.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Client Service Facilitator
Alzheimer Society Peel
03.2023 - 08.2023
- Creativity in developing, implementing and evaluating therapeutic recreation programs in PLWD
- Reports on PLWD's goals and programs with achieving these goals
- Engage and builds relationships with PLWD and Care Partners
- Assist PLWD with activities of daily living including personal care
- Supports the Client Service Team by assisting at different sites as needed to maintain the safety and wellbeing of all clients attending the day programs
- Implement new ideas to develop programs for the clients
- Ability to work efficiently with others, while also contributing on an individual level
- Ability to communicate effectively both verbally and in writing
- Dependability with a strong work ethic
- Willingness to invest time in developing skills and knowledge
Direct Support Professional
E3 Community Services
09.2020 - 11.2022
- Provide supervision and support in all aspects of daily living including personal care, hygiene, domestic skills, employment, home maintenance, money management, use of community businesses and resources, recreation, medical and medications and safety
- Participate in the planning process for individuals, assist in development of strategies to achieve the plan
- Deliver individualized training and care for individuals in compliance with healthcare professionals' instructions and other specific guidelines
- Assist individuals in understanding and exercising their rights in a safe and responsible manner
- Promotes independence and quality decision-making, in daily activities, such as work, learning and leisure
- Support Host Families in understanding and maintaining the standards and requirements of the program
- Conducts training, visits, inspections and meetings for compliance with the Operational Guidelines for the Host Family Program
- Facilitate individuals' inclusion in the community's experiences and activities
- Maintain accurate individual and agency records, follow reporting procedures, and assume other administrative duties as required
- Operating facility's vehicles in compliance with company policies and governmental statutes
- Assist with the maintenance of the work site
- Practice fiscal responsibility to individuals and agency
- Promote safety and wellbeing of self and others
- Maintain professionalism in all aspects of duties
- Keen interest in working with developmentally disabled individuals
Front Desk
Burger King
06.2018 - 06.2020
- Welcome customers and provide information regarding products available on the menu, special offers and combo items
- Take guest's orders while providing timely and courteous services
- Wrap food and place it directly on plates for service to patrons, and pack take-out orders making sure all items packed as per customer order
- Generate bills and receives payments for food items purchased with cash and credit cards
- Stock refrigerators and keep records of food quantities
- Perform general housekeeping duties
- Perform duties as assigned
Placement Student
Community Care
01.2019 - 08.2019
- Support members with dementia
- Present empathy and confront clients
- Take initiative in learning personal and professional growth
- Understanding dementia and learning its prevention
- Communicate and portray the skills of learning, problem-solving, good-judgement and offering advice
Placement Student
Community Living
05.2018 - 08.2018
- Educate clients on the benefits of socialization and good daily hygiene
- Support members with their group and individual needs
- Offer constructive feedback and contributed ideas at weekly staff meetings
- Communicate with individuals of all ethnic and cultural backgrounds on a daily basis
- Portray the skills of listening and communication, problem-solving, good-judgement and offering advice
- Organize activities and encourage client's participation in agency services
Education
Bachelor of Social Work -
Trent University
Oshawa, ON06.2026
Diploma - Social Service Worker
Durham College
Oshawa, ON01.2019
Skills
- Active listening
- Emotional intelligence
- Organization
- Critical thinking
- Tolerance
- Setting Boundaries
- Interpersonal Relations & Respect
- Communication skills
- Inner strength
- Advocating for others
- Creative Problem Solving and Decision Making
- Initiative - Thinks and plans ahead
- Resilience
- Medication Management
- Collaboration - Encourages others
- Fostering Independence in Others
- Effectively uses Empathy
- Personal care assistance
- Customer service
- Quick learner
- Ability to focus and exceed deadlines
- Great interpersonal skills
- Excellent telephone skills
- Proficient in Microsoft Office Suite
- Adept in Internet, Google and Java
- Patient Care
- CPR Certified
- First aid and safety
- Medication Administration
- Reliability and punctuality
- Meal Preparation
- Teamwork and Collaboration
- Time Management
- Behavior redirection
- Client Support
- Compassionate Caregiving
Trainingcertificates
- WHIMS
- AODA
- WORKPLACE VIOLENCE AND HARASSMENT PREVENTION TRAINING
- WORK HEALTH AND SAFETY AWARENESS
- CPR AND FIRST AID
- HUMAN TRAFFICKING IN HEALTHCARE PROFESSIONALS
- SAFETALK - SUICIDE ALERTNESS
- GPA - GENTAL PERSUASIVE APPROACHES IN DEMENTIA CARE: SUPPORTING PERSONS WITH RESPONSIVE BEHAVIOURS
- MENTAL HEALTH FIRST AID SENIORS
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Timeline
Direct Care Worker
Stewart Homes
01.2024 - 05.2024
Client Service Facilitator
Alzheimer Society Peel
03.2023 - 08.2023
Direct Support Professional
E3 Community Services
09.2020 - 11.2022
Placement Student
Community Care
01.2019 - 08.2019
Front Desk
Burger King
06.2018 - 06.2020
Placement Student
Community Living
05.2018 - 08.2018
Bachelor of Social Work -
Trent University
Diploma - Social Service Worker
Durham College
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