Simran Kaur
Brampton,ON
Summary
Dedicated monitoring station supervisor with hands-on experience administering security operations and enforcing safety protocols. Skilled in identifying security risks, monitoring CCTV footage and responding to emergencies. Demonstrated ability to create security policies and procedures and train security personnel. Highly organized and detail-oriented with excellent problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Supervisor
Stealth Monitoring
09.2022 - Current
- Investigating and coordinating with emergency services and clients for security incidents occurring onsite.
- Oversee staff in monitoring and incident response services and dispatch authorities to protect client locations from intrusion, theft and other unauthorized or criminal activities.
- Sending out incident reports and other related reports regarding escalations handled.
- Ensure efficient customer services by overseeing day-to-day operations of monitoring centre, incident management and scheduling.
- Training operators on alarm monitoring softwares (Avigilon, Detexi, Sureview).
- Assisting clients with inquiries, requests and remote changes to their projects.
Operations Supervisor
Arma Group Security Inc
07.2021 - 08.2022
- Reviewed shift reports and sent reports to the clients and recorded incident reports with detailed accounts of occurrences.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Reduced incidents of theft and vandalism by conducting regular security audits and adjusting strategies accordingly.
Security Guard
Solexiom Elite Security
03.2020 - 06.2021
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Security Concierge
RBG Security
01.2020 - 03.2020
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Collaborated with property management team for efficient coordination of maintenance requests and incident reporting.
Education
Diploma in Computer Systems Networking Technician -
Canadore College of Applied Arts And Technology
05.2021
Timeline
Supervisor
Stealth Monitoring
09.2022 - Current
Operations Supervisor
Arma Group Security Inc
07.2021 - 08.2022
Security Guard
Solexiom Elite Security
03.2020 - 06.2021
Security Concierge
RBG Security
01.2020 - 03.2020
Diploma in Computer Systems Networking Technician -
Canadore College of Applied Arts And Technology
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