Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Simran Kaur

Barrie,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Funvilla
12.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Cook and Cashier

Junction Indian Street Food Restaurnt
08.2023 - 12.2023
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Education

Post Graduate Certificate - International Business Management

Mohawk College
Mississauga, ON

Post Graduate Certificate - Project Management

Georgian College of Applied Arts And Technology
Barrie, ON
12.2023

Skills

  • Customer Service
  • Cash Handling
  • Payment Collection
  • Customer Satisfaction
  • Customer inquiries
  • Reliability and punctuality

Certification

  • Food Handler Certificate

Timeline

Customer Service Representative

Funvilla
12.2023 - Current

Cook and Cashier

Junction Indian Street Food Restaurnt
08.2023 - 12.2023

Post Graduate Certificate - International Business Management

Mohawk College

Post Graduate Certificate - Project Management

Georgian College of Applied Arts And Technology

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Simran Kaur