Simran Kaur
Barrie,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Funvilla
2023.12 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Cook and Cashier
Junction Indian Street Food Restaurnt
2023.08 - 2023.12
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Education
Post Graduate Certificate - International Business Management
Mohawk College
Mississauga, ONPost Graduate Certificate - Project Management
Georgian College of Applied Arts And Technology
Barrie, ON12.2023
Skills
- Customer Service
- Cash Handling
- Payment Collection
- Customer Satisfaction
- Customer inquiries
- Reliability and punctuality
Certification
- Food Handler Certificate
Timeline
Customer Service Representative
Funvilla
2023.12 - Current
Cook and Cashier
Junction Indian Street Food Restaurnt
2023.08 - 2023.12
Post Graduate Certificate - International Business Management
Mohawk College
Post Graduate Certificate - Project Management
Georgian College of Applied Arts And Technology
- Food Handler Certificate
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