Simran Kaur

•Maximized sales and awareness through active customer engagement, emphasizing the benefits of beauty products with natural ingredients and ethical sourcing.
•Provided tailored recommendations from a diverse range of 2,000 vegetarian/vegan items, encouraging customer participation in loyalty programs like the Love Your Body Club, while employing effective upselling techniques and highlighting the advantages of the PC Optimum program.
•Fostered a positive customer environment by delivering superior service, utilizing Clienteling to model desired behaviors, actively promoting products through marketing efforts, and encouraging participation in in-store events.
•Ensured operational excellence by adhering to cosmetics operating standards, attending relevant training sessions, and complying with health, safety, and loss prevention policies to maintain a secure environment for customers and staff.
•Demonstrated strong problem-solving skills in promptly addressing customer inquiries, maintain efficiency in the checkout process as a Cashier, and enhance the store's aesthetic appeal through effective visual merchandising, supported by a background in sales, consultative skills, and excellent communication abilities.

• Oversaw end-to-end adjudication of medical claims as an AR Caller, leading insurance process operations for US Healthcare customers
• Conducted rigorous claims analysis to guarantee correct, on-time resolution, meeting, or surpassing client SLAs on a continuous basis
• Proactively answered client requests by phone and written communication, with the goal of resolving outstanding medical claims as soon as possible
• Kept accurate records of claims and payments, as well as proficiently preparing reports for effective communication with healthcare providers and insurance companies
• Was critical in assessing and adjudicating Medical Insurance Claims, ensuring transactions met client SLAs and quality requirements.