Simran Kaur
Brampton,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Network Analyst experienced in desktop support and network configuration. Vast knowledge of client and server applications, as well as installation and configuration of desktops and servers. Network Administrator talented at resolving highly technical issues efficiently to maintain uptime and increase productivity levels.
Overview
5
5
years of professional experience
Work History
Email Marketing Executive
INQUIRE DIGITAL
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Manager of Accounts and Finance
1839817 ONTARIO INC.
01.2021 - Current
- Processed vendor payments, invoices and account statements.
- Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Marketing Manager, Website Development
INQUIRE DIGITAL
03.2019 - 11.2021
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Created and managed social media campaigns to increase brand engagement.
Network Security Analyst
BHOGAL MARBLES AND GRANITES
04.2018 - 12.2019
- Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
- Maintained strict adherence to regulations such as payment card industry (PCI) data security standard.
- Analyzed network traffic and system logs to detect malicious activities.
- Developed, tested and implemented security policies, plans and procedures for organizational protection.
- Engineered, maintained and repaired security systems and programmable logic controls.
Education
High School Diploma -
ASCENT COLLEGE OF TECHNOLOGY
Montreal, QC05.2023
Bachelor of Science - Computer Science
PUNJAB UNIVERSITY
CHANDIGARH,INDIA05.2019
Skills
- Demand Generation
- Team Member Development
- SEO Strategy and Execution
- Multivariate Testing
- Client Needs Assessment
- Search Engine Optimization Practices
- Website Copy
- Content Curation
- Link Building
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working
Timeline
Manager of Accounts and Finance
1839817 ONTARIO INC.
01.2021 - Current
Marketing Manager, Website Development
INQUIRE DIGITAL
03.2019 - 11.2021
Network Security Analyst
BHOGAL MARBLES AND GRANITES
04.2018 - 12.2019
Email Marketing Executive
INQUIRE DIGITAL
High School Diploma -
ASCENT COLLEGE OF TECHNOLOGY
Bachelor of Science - Computer Science
PUNJAB UNIVERSITY