Simran Kalra
Surrey,BC
Summary
Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective.
Overview
1
1
Certification
Work History
Front Desk Assistant
Boston Pizza
12.2023 - 03.2024
- Increased customer satisfaction ratings through prompt and quality service
- Supported customers and provided assistance with problems
- Have good knowledge about computer
Cashier
7-eleven
12.2023 - 02.2024
- Processed cash register transactions on POS and provided correct change
- Maintained high customer satisfaction levels by going the extra mile to personalize service
- Greeted customers with prompt and friendly service
- Good communication and interpersonal skills
- Ability in managing pressure at work
Education
Post-Baccaleurate Diploma - Business Administration
Langara College
01.2025
Skills
- Customer service
- Product recommendations
- Conflict resolution
- Teamwork
- Cash handling
- Inventory control
- Microsoft Office Suite
Accomplishments
- Completed manager training program.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 in the development of college projects.
Certification
- Basic Security Training
- National Service Scheme
Timeline
Front Desk Assistant
Boston Pizza
12.2023 - 03.2024
Cashier
7-eleven
12.2023 - 02.2024
Post-Baccaleurate Diploma - Business Administration
Langara College
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