SIMRAN JEET KAUR
Edmonton,Canada
Summary
Dedicated and reliable professional offering unwavering commitment and availability. Uses clear and concise communication when providing information to others. Brings leadership skills, ensuring team members feel supported and treated equally. Proven track record of delivering high quality work and adapting seamlessly to new technologies. Ready to contribute expertise in job, ensuring organizational success through dedication and proficiency.
Overview
2
2
years of professional experience
Work History
Cosmic Donair & Pizza
Customer Service Cashier
11.2024 - Current
- Delivered exceptional customer service, significantly improving customer satisfaction during peak hours.
- Managed cash register operations with precision, ensuring accurate and balanced cash drawers at the end of each shift.
- Collaborated with team members to streamline the order process, effectively reducing wait times and enhancing overall service speed.
- Applied conflict resolution skills to resolve customer complaints efficiently, leading to a reduction in unresolved issues.
- Trained new staff on point-of-sale systems and customer interaction protocols, boosting team productivity and service quality.
Lalbagh Isabella Thoburn School
Front Desk Receptionist
04.2023 - 08.2023
- Ensure a high level of customer satisfaction by delivering excellent service.
- Welcome and greet guests in a friendly and professional manner.
- Handle incoming phone calls and route them to the appropriate personnel or departments.
- Maintain an organized calendar and ensure appointments are properly documented.
- Assist with administrative tasks, such as data entry, filing, and document preparation.
Education
Diploma - Machine Learning Analyst
Norquest College
Edmonton, AB12.2025
High School Diploma -
Abalone Public Senior Secondary School
12.2022
Skills
Supervising Employees
Customer Service
Time Management
Business Management
Excellent Communication
Food Preparation
Microsoft office suite - Excel, word, powerpoint, power BI
Python with SQL
OOP (Object Oriented Programming) Language
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cosmic Donair & Pizza
Customer Service Cashier
11.2024 - Current
Lalbagh Isabella Thoburn School
Front Desk Receptionist
04.2023 - 08.2023
High School Diploma -
Abalone Public Senior Secondary School
Diploma - Machine Learning Analyst
Norquest College
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