Simran Grewal
Surrey
Summary
I am a university student who is eager to use my previous work experience to grow and explore new opportunities. I work hard in all my positions to ensure I am providing the best experience I can, while creating a positive environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Service Assistant 3
City Of Surrey
2023.09 - Current
- Worked in a supervisory role during public skates
- Delegated tasks to staff and made sure everything was running smoothly
- Dealt with any first aid incidents on or off the ice
- Trained new staff
Community Service Assistant 2 - Front Desk
City Of Surrey
2023.01 - Current
- Assist patrons with registering for programs
- Answering questions about registered and drop in programs
- Making waitlist calls
- Providing great customer service to make sure patrons are left with a good experience
Skate Shop & Ice Patrol
City Of Surrey
2021.09 - Current
- Helping with public skates to make sure they are running smoothly, and to ensure patrons are safe
- Working in the skate shop to hand out equipment and answer any questions patrons may have
- Creating a fun environment on and off the ice to ensure patrons are having a good time
Skating Instructor
City Of Surrey
2019.10
- Plan and organize private and group skating lessons to help students develop and advance ice skating skills.
- Develop lesson plans to address various aspects of skating.
- Evaluate skater technique and progress and deliver constructive feedback to help improve.
- Create an inclusive,welcoming environment for students of all ability levels.
- Make and hand out report cards.
Receptionist
Hospitality Designs
2022.04 - 2022.05
- Temporarily covered the receptionist position
- Received and mailed cheques and packages
- Answered phone calls
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Volunteer Program Assistant
North Surrey Skating Club
2015.06 - 2021.09
- Assisted club coaches with demonstrating skating skills
- Set up and cleaned up the ice before and after lessons
- Created connections with skaters who were timid to help create a more comfortable atmosphere
- Mentored new Program Assistants
Education
Bachelor of Science - Health Sciences
Kwantlen Polytechnic University
Surrey, BC01.2025
Skills
- Great communication skills
- Goal oriented
- Productive
- Positive attitude
- Self motivated
- Strong customer service
Certification
OCTOBER 2022 - Emergency First Aid & CPR
References
Rowena Lochhead: Figure Skating Coach
Phone: (778)-554-9940
Surinder Kaila:
Phone: (778) 222-1180
Timeline
Community Service Assistant 3
City Of Surrey
2023.09 - Current
Community Service Assistant 2 - Front Desk
City Of Surrey
2023.01 - Current
Receptionist
Hospitality Designs
2022.04 - 2022.05
Skate Shop & Ice Patrol
City Of Surrey
2021.09 - Current
Skating Instructor
City Of Surrey
2019.10
Volunteer Program Assistant
North Surrey Skating Club
2015.06 - 2021.09
Bachelor of Science - Health Sciences
Kwantlen Polytechnic University
OCTOBER 2022 - Emergency First Aid & CPR
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