Simran Dutt
Edmonton,AB
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Workforce Consultant
Prime Staffing Services
07.2023 - Current
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Supported clients with business analysis, documentation, and data modeling.
- Maintained database systems to track and analyze operational data.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
- Devised and implemented processes and procedures to streamline operations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Financial Representative
Moneymart Group Of Services
01.2022 - 06.2023
- Worked closely with clients to determine goals and recommend appropriate services to maintain long-term relationships with account holders.
- Met with customers to assess needs, financial status and eligibility.
- Received customer applications and followed up with clients to obtain missing information before submission.
- Created and implemented strategic trading approaches.
- Liaised with customers and funding sources to identify and remove roadblocks to business funding.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Targeted accounts at senior and executive levels and secured funding for future initiatives.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Offered competitive commercial banking solutions and retail financing options.
- Educated and worked with clients on ROI terms to find accurate solutions.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Prepared contracts and related documentation according to strict standards.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Worked with clients and finance companies to find optimal solutions for financing.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Networked to identify potential new clients and expand geographic territories.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Discussed financial options with clients and provided informed suggestions.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Created accurate financial documents to present to senior leadership and minimize financial discrepancies.
- Created and implemented business and marketing plans to drive growth.
- Handled incoming payments and outgoing disbursements.
- Managed finances and overall business direction through solutions-oriented problem-solving.
- Worked with clients with life, long-term care or disability insurance accounts to increase profitability and account longevity.
- Reviewed community and industry markets to increase number of clients and expand overall market share.
- Worked specifically in Personal Loans, Installment Loans and MasterCard products and Check Cashing.
Supervisor
Freshii
10.2017 - 11.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Developed and implemented customer service policies to enhance satisfaction.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Boosted team performance by developing customer service training materials and conducting service training.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Conducted routine inspections to check quality and compliance with established specifications.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained compliance with company policies, objectives, and communication goals.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Devised and implemented processes and procedures to streamline operations.
- Maintained database systems to track and analyze operational data.
Education
Associate Degree of General Studies - Major in Maths
Douglas College
New Westminster, BC04.2020
High School Diploma -
India
India07.2017
Skills
- Product Life Cycle Management
- Cost Analysis
- Business Planning
- Management Coaching
- Timeline Development
- Quality Assurance
- Staff Management
- Continuous Improvement
- Performance Tracking
- Disaster Recovery Planning
- Operations Analysis
- Go-to-Market Strategies
- Best Practices Implementation
- Requirements Gathering
- Resource Allocation
- Failure Analysis
- Configuration Management
- Client Requirements Assessment
- Assessments
- Problem-Solving
- Integrity and Honesty
- Issue Resolution
- Client Rapport
- Work Planning and Prioritization
- Budgeting /Financial Planning
- Resource Evaluation
- Performance Assessments
- Client Relationships
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Workforce Consultant
Prime Staffing Services
07.2023 - Current
Financial Representative
Moneymart Group Of Services
01.2022 - 06.2023
Supervisor
Freshii
10.2017 - 11.2021
Associate Degree of General Studies - Major in Maths
Douglas College
High School Diploma -
India
Similar Profiles
Bryan KakakawayBryan Kakakaway
Laborer at Prime Staffing ServicesLaborer at Prime Staffing Services
Jihad NailiJihad Naili
Business Development Specialist at Prime Solutions & Services W.L.L & Prime Park Services W.L.LBusiness Development Specialist at Prime Solutions & Services W.L.L & Prime Park Services W.L.L
MANSULI SEKANDIMANSULI SEKANDI
Forklift Operator at Prime StaffingForklift Operator at Prime Staffing