Simran Dhawan
Belleville,ON
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
3
3
years of professional experience
Work History
Security Officer at Amazon
ALLIED UNIVERSAL
06.2024 - Current
- Conduct regular patrols of the premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Control access to the building by monitoring and authorizing the entrance and departure of employees, visitors, and other persons
- Respond to emergencies such as fire, medical, and security incidents, and coordinate with emergency services when necessary
- Investigate and resolve issues related to theft, vandalism, and other security concerns.
OMNI Sales Associate
Walmart
08.2023 - 06.2024
- Offer seamless sales support across in-store, online, and mobile platforms
- Manage inventory levels and optimize product availability for in-store and online channels
- Contribute to process optimization for an enhanced omni-channel shopping experience
- Engage customers with personalized recommendations and efficient issue resolution.
Security Guard
PINKERTON
04.2023 - 07.2023
- Monitor and patrol assigned areas to detect and prevent security breaches
- Conduct thorough inspections of premises, including surveillance equipment, to ensure optimal security measures
- Respond promptly to alarms or incidents, assess situations, and take appropriate actions to maintain a safe and secure environment.
Advisor Outbound Sales
Reliance retail
01.2022 - 08.2022
- Proactively reach out to potential clients via outbound calls, emails, and other communication channels to introduce company products or services, effectively articulating value propositions and addressing customer needs
- Document and update customer interactions in the CRM system
- Meet sales targets through effective communication and persuasion
- Collaborate with internal teams, including marketing, product development, and customer service, to align sales efforts with overall business objectives, share customer insights, and drive continuous improvement initiatives.
Education
Graduate Certificate - Global Business Management
Loyalist College of Applied Arts And Technology
Belleville, ON04.2024
Bachelors in Commerce - Business Management
HNBG University
Dehradun, INDIA05.2020
Skills
- Customer Service
- CCTV Monitoring
- Complex Problem-Solving
- Visitor tracking
- Team Collaboration & Team Leadership/Supervisory
- Expert in Microsoft Office (Word, Excel, and PowerPoint)
- Patrolling
Websites
Timeline
Security Officer at Amazon
ALLIED UNIVERSAL
06.2024 - Current
OMNI Sales Associate
Walmart
08.2023 - 06.2024
Security Guard
PINKERTON
04.2023 - 07.2023
Advisor Outbound Sales
Reliance retail
01.2022 - 08.2022
Graduate Certificate - Global Business Management
Loyalist College of Applied Arts And Technology
Bachelors in Commerce - Business Management
HNBG University
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