Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Simran Chadha

Dawson Creek,BC

Summary

Dedicated and detail-oriented professional with experience in housekeeping and front-end operations within a hospital setting. Proven ability to maintain high standards of cleanliness, ensure patient comfort, and contribute to operational efficiency. Skilled in hospital cleaning protocols, patient interaction, and administrative tasks. Seeking to leverage hands-on experience and commitment to quality service.

Overview

4
4
years of professional experience

Work History

Cashier

Walmart
Dawson Creek, British Columbia
01.2024 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Front Desk Clerk

Hi Care Multispeciality Hospital
Ludhiana, Punjab
03.2022 - 10.2024
  • Greeted patients and visitors courteously, providing information and directing them to appropriate departments.
  • Answered phone calls, scheduled appointments, and transferred calls to relevant staff members.
  • Verified patient insurance information, collected co-pays, and processed billing inquiries efficiently.
  • Maintained confidentiality of patient records.

Housekeeping Assistant

Suman Hospital
Ludhiana, Punjab
04.2021 - 02.2022
  • Cleaned and maintained patient rooms, offices, and common areas according to hospital standards and infection control protocols.
  • Stocked supplies and ensured availability of clean linens and amenities for patients and staff.
  • Assisted in waste disposal and hazardous material handling procedures in compliance with the regulations.
  • Responded promptly to service requests from nursing staff and patients to ensure a safe and comfortable environment.

Education

Bachelors in Commerce -

Government College For Girls
Ludhiana
06-2023

Grade 12 - Commerce

B.C.M. Arya Model Sr. Sec. School
04-2020

Post Degree Diploma in Business Management -

Northern Lights College
Dawson Creek, BC

Skills

  • Proficient in hospital cleaning procedures, including sanitation and disinfection techniques
  • Strong verbal and written communication skills, with the ability to interact effectively with patients and staff
  • Familiarity with hospital management software for scheduling appointments and updating patient records
  • Detail-oriented and organized, capable of prioritizing tasks in a fast-paced environment

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Cashier

Walmart
01.2024 - Current

Front Desk Clerk

Hi Care Multispeciality Hospital
03.2022 - 10.2024

Housekeeping Assistant

Suman Hospital
04.2021 - 02.2022

Bachelors in Commerce -

Government College For Girls

Grade 12 - Commerce

B.C.M. Arya Model Sr. Sec. School

Post Degree Diploma in Business Management -

Northern Lights College

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Simran Chadha