Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Simran Chabba

Abbotsford,Canada

Summary

Ambitious individual with organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Manager

Executive Aviation
06.2023 - 04.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Coordinator

Executive Aviation
02.2023 - 06.2023
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

Customer Service Supervisor

Swoop
06.2021 - 06.2023
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.

Supervisor- Lead CSA

Executive Aviation
09.2021 - 02.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Customer Service Agent

Executive Aviation
06.2021 - 02.2023
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.

Customer Experience Specialist - ( cashier )

Walmart
04.2020 - 06.2021
  • Greeting customers and always in direct contact.
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Fast pace job with time management being a big aspect .

Research Assistant

University of the Fraser Valley
01.2021 - 05.2021
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.

Sales Associate

Marshalls Convenience Stores
09.2019 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Vice President- Clefs and Quavers Club

University of the Fraser Valley
10.2018 - 04.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.

Sales And Marketing Intern

HolidayInn Kuw
05.2018 - 07.2018
  • Demonstrated willingness and interest in learning new tasks and skills.
  • Conducted market research to identify potential clients and developed tailored sales strategies.
  • Enhanced overall efficiency by optimizing internal processes related to sales documentation management.
  • Responded to general inquiries from members, staff and clients via mail, e-mail and fax.

Sales Internship

Aptinova
02.2018 - 04.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Indian comunity school kuwait

Bachelor's degree- BBA - Business Administration ( Majors : Marketing and Communications)

University of the Fraser Valley
01.2021

Skills

  • Industry standards
  • Attention to Detail
  • Problem Solving
  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operational Efficiency
  • Decision-Making
  • Employee relations and conflict resolution
  • Staff Training
  • Planning and Implementation
  • Staff Management
  • Inventory Management
  • Performance monitoring
  • MS Office
  • Interpersonal Communication
  • Workflow Optimization
  • FLUENT IN LANGUAGE

Languages

English
Native or Bilingual
Hindi
Full Professional
Arabic
Limited Working
French
Elementary

Certification

  • Facebook Blueprint
  • Mimic Pro
  • Tri-council policy statement : Ethical conduct for Research involving Humans ; TCPS 2 CORE
  • The Fundamental Of Digital Marketing

Timeline

Operations Manager

Executive Aviation
06.2023 - 04.2024

Coordinator

Executive Aviation
02.2023 - 06.2023

Supervisor- Lead CSA

Executive Aviation
09.2021 - 02.2023

Customer Service Supervisor

Swoop
06.2021 - 06.2023

Customer Service Agent

Executive Aviation
06.2021 - 02.2023

Research Assistant

University of the Fraser Valley
01.2021 - 05.2021

Customer Experience Specialist - ( cashier )

Walmart
04.2020 - 06.2021

Sales Associate

Marshalls Convenience Stores
09.2019 - 01.2021

Vice President- Clefs and Quavers Club

University of the Fraser Valley
10.2018 - 04.2019

Sales And Marketing Intern

HolidayInn Kuw
05.2018 - 07.2018

Sales Internship

Aptinova
02.2018 - 04.2018

Indian comunity school kuwait

Bachelor's degree- BBA - Business Administration ( Majors : Marketing and Communications)

University of the Fraser Valley
Simran Chabba