Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lovepreet Kaur

Summary

Innovative leader with track record of success in driving customer satisfaction, employee engagement, and operational efficiency. Skilled in training, motivating, and managing staff, while providing exceptional customer service. Adept at problem- solving, multitasking, and creatively resolving customer and staff issues.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Housekeeping Aide (Full-time)

Vancouver Coastal Health
11.2023 - Current
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Reported equipment malfunctions or breakdowns to your supervisor .
  • Polished fixtures to achieve professional shine and appearance.
  • Eliminated germs and minimized infection risk with expert bathroom and room cleanings.

Housekeeping Aide (casual)

Providence Health Care
09.2023 - Current
  • Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
  • Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Food Service Supervisor

A&W
04.2021 - 09.2023
  • Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Monitored food inventory and supplies to prevent waste.

Cashier

Petro-Canada
01.2021 - 10.2022
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Answered questions about store policies and addressed customer concerns.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Team Member

A&W
11.2019 - 01.2021
  • Maintained productive, efficient approach to all tasks.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

Associate of Arts -

College of The New Caledonia
Prince George, BC
05.2021

Skills

  • Professionalism and Courtesy
  • Teamwork and Collaboration
  • Schedule Coordination
  • Excellent communication skills
  • Schedule Coordination
  • Detail oriented, self-starter and organized

Certification

Early Childhood Educator (ECE) Assistant License

Food Safety Level 1 Certificate

Timeline

Housekeeping Aide (Full-time)

Vancouver Coastal Health
11.2023 - Current

Housekeeping Aide (casual)

Providence Health Care
09.2023 - Current

Food Service Supervisor

A&W
04.2021 - 09.2023

Cashier

Petro-Canada
01.2021 - 10.2022

Team Member

A&W
11.2019 - 01.2021

Associate of Arts -

College of The New Caledonia

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Lovepreet Kaur