Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Admin Assistant
University Child Care Centre West Campus
06.2022 - 10.2023
Assisting Program director and coordinator with admin tasks like maintaining files, updating children information in the software, keeping updates emergency records
Covering breaks for educators and covering planning in different rooms
Experience in childcare with age groups –6 months to5-year-old
Entry Point Screener
Seven Oaks Hospital
05.2020 - 09.2021
Screening every single patient, visitor, appointments coming into the hospital for treatment or care and or visiting somebody in the hospital
Taking temperatures of the staff entering the facility
Making sure the social distancing is maintained in the facility
Wiping down and disinfecting the high touch areas
Claims Processor
Canada Life
01.2019 - 08.2019
Entering claims into the system to assess the rightful claims and working with100% accuracy and efficiency and keeping knowledge on various claims
Meeting weekly and quarterly goals to meet customer expectations
Membership Consultant
Shapes Fitness Center
10.2016 - 03.2019
Sales Consultant: Selling personal training and memberships
Punching members in the gym
Taking care of payments
Community Outreach to advertise shapes
Managing group fitness classes
Manager
Dollar Tree
07.2015 - 08.2016
Consistently provided professional, friendly and engaging service such as being friendly and willing to help people find what they need which lead to repeated business
Selling older, perishable items first minimizes waste and reduces inventory costs
Responsible for building sales and managing expenses
Supervised other employees and schedule their work hours
Also hire and train employees on running cash register, cleaning floors and lots
Understanding and implementing various safety procedures, such as dropping large bills in locked deposit boxes and watching for suspicious activity
Periodically counting merchandise on shelves and in stockrooms, and place orders when necessary
Developed and maintained positive working relationships with others to reach business goals
Demonstrated genuine hospitality while greeting and establishing rapport with guests
Provided friendly and attentive service
Registered Practical Nurse
Staff Relief Agency
01.2016 - 06.2016
Worked with staff relief agency as RPN from20th January,2016 till relocation
CPR Instructor
Heart and Stroke Foundation Canada
01.2016 - 06.2016
Worked as CPR instructor in Heart and Stroke Foundation Canada from January,2016- June,2016
Dispatcher
Charger Logistics
01.2014 - 01.2016
Schedule and dispatch drivers
Managing city and highway dispatch
Receive and arrange paperwork
PAPS AND PARS clearance
Customer oriented service with effective results
Data Entry and keeping the record of all the paperwork
City dispatch
Education
Level1 Early Childhood Educator - undefined
12.2024
Practical Nursing diploma - undefined
Sheridan College
Brampton, ON
01.2015
Skills
Customer service
Data entry
Computer skills
Office administration
Time management
Microsoft Word
Administrative support
Computer proficiency
Customer relations
Critical thinking
Scheduling
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Hobbies and Interests
Love to take up challenging tasks and make them happen. Optimistic attitude and cheerful nature and love working as a team player.
Accomplishments
Consistently rated "excellent" in customer surveys regarding- friendliness, promptness and attentiveness.
Customer Relations
Earned highest marks for customer satisfaction, company-wide.
Other Qualities
A positive attitude & pleasant personality; effective memory skills; good hand eye coordination; dependability, ability to follow directions & a strong willingness to learn.
Junior Information Technology Administrator at Kasian Architecture Interior Design and Planning LtdJunior Information Technology Administrator at Kasian Architecture Interior Design and Planning Ltd