Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Simran Bhogal

Markham,Ontario

Summary

Leader with over 10 years of successful Pharmacy experience within the Pharmaceutical industry. Employs organizational skills, interpersonal skills and computer data knowledge to effectively perform administrative and operational support duties with maximum impact. Consistently promotes company values and service standards for efficient office operations and pharmacy practices.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operational Support

CareRx
02.2024 - Current
  • Performing operational duties such as inputting new or refill prescriptions, ensuring legality and interpretation
  • Streamlined data management for improved decision-making and operational support.
  • Assisted with administrative, clerical, patient service or operational support duties.
  • Using eMAR platforms (Medisystem and Point Click Care) to verify patients and extract information for creating and updating patient profiles
  • Updating Smartsheet to reflect what tasks have been completed and what tasks are outstanding
  • Rebilling and backdating prescriptions with Provincial programs such as ODB and private insurance.
  • Supporting other departments with necessary tasks to be complete in short deadlines
  • Conduct start to finish tasks for internal transfers and new build patient profiles
  • Confirm and create new orders in PCC and other eMAR platforms
  • Managing multiple projects at once
  • Preparing reports for handoff to pharmacies
  • Analyzing and updating drug profiles in Kroll for drug pricing
  • Adjudicating drug claims and researching discrepancies when drug claim is denied.

Pharmacy Data Technician

CareRx
12.2022 - 02.2024
  • Performing operational duties such as inputting new or refill prescriptions, ensuring legality and interpretation
  • Validating consent forms and patient information
  • Assisting pharmacists with documentation, flagging medication review or professional services, and managing third-party reconciliations
  • Creating new patient profiles and maintaining existing patient records on the database
  • Using eMAR (Medisystem and Point Click Care) to verify patients and extract information for creating and updating patient profiles
  • Conducting initial audits for Long-Term Care homes before the live date
  • Verifying demographics have been accurately inputted
  • Ensuring patient enrollment in PCC and Kroll is accurate and up to date
  • Confirming prescriptions are filled on time based on LTC home commitment and schedule
  • Preparing regular reports on prescription status
  • Ensuring each home has prescription requirements met based on fast movers, available narcotics, and overstock
  • Confirming all billing and power of attorney information is up to date
  • Performing data entry tasks such as updating patient and prescription information into the system accurately and promptly
  • Ensured timely completion of projects with strong time management and prioritization skills.

Personal Trainer

GoodLife Fitness
06.2022 - 11.2022
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Increased client retention through consistent communication, motivation, and support.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.
  • Collaborated with other fitness professionals to develop and implement new programs.

Primary Additional Assistant Returning Officer

Elections Canada
05.2021 - 10.2021
  • Responsible for managing the Finance Officer and Recruitment Supervisor
  • Direct contact for answering and troubleshooting pandemic COVID-19 related inquiries in main office and poll sites
  • Accountable for drafting COVID-19 protocol in the office and at poll sites for Electoral District
  • Liaison between York Region Public Health and Electoral District Returning officer
  • Creating protocols for the distribution of PPE to Central Poll Supervisors and the return of materials following Public Health advice
  • Liable for overseeing the distribution and validating ballots prior to Election day
  • Drafting up and forwarding leases to be signed by Landlords and returned to Returning officer
  • Communicating with Central Poll Supervisors on how to communicate pandemic protocols to electors and to ensure safety of poll officials
  • Ensuring the public and poll workers are adhering to public health advice on advance poll days and election day by visiting each polling location
  • Troubleshooting where need be at polling sites

Recruitment Supervisor

Elections Canada
09.2006 - 05.2020
  • Led the recruitment process for advance polls and election day, ensuring the selection and hiring of qualified staff members
  • Developed and implemented onboarding and orientation programs for new employees.
  • Collaborated with political scrutineers to ensure compliance with Elections Canada protocol and guidelines
  • Communicated effectively with poll workers, providing clear instructions and guidelines for their duties
  • Conducted site visits to multiple locations to ensure the proper staffing levels and troubleshoot any issues that arose
  • Managed the recruitment database, inputting and verifying the accuracy of information for each poll worker
  • Coordinated and assigned training sessions for poll workers, ensuring they were well-prepared for their roles
  • Monitored and enforced adherence to public health guidelines during advance poll days and election day, ensuring the safety of the public and poll workers
  • Provided troubleshooting support at polling sites, quickly addressing any issues that arose during the electoral process

Pharmacy Technician

York Medical Pharmacy
11.2012 - 08.2016
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement.
  • Managed opening and closing duties for pharmacy.
  • Responsible for filling, counting, and dispensing medication in accordance to the prescription
  • Creating orders using Pharmaclik for same day orders and end of day orders
  • Verifying prescriptions with doctors to ensure accuracy of dispensing
  • Communicating with 3rd party insurance providers and Ontario Drug Benefits for any adjudications pending and any issues that may be present
  • Direct communication with sales representatives for pharmaceutical companies offering financial assistant cards
  • Filling all prescriptions, adding new doctors and new compounds into Kroll software
  • Accountable for inventory daily, and monthly for narcotics
  • Searching formulary for interchangeability for drugs
  • Compounding sterilized medication

Education

Bachelor of Science - Biology

York University
Toronto, None

Diploma - Business

Seneca College of Applied Arts And Technology
North York, None

Skills

  • Proficient in Microsoft Word, Excel, PowerPoint, and Microsoft Office 365
  • Excellent written and verbal communication skills
  • Strong team building and collaboration abilities
  • Exceptional project management and multitasking skills
  • Excellent organizational and time management abilities
  • Analytical mindset with strong problem-solving skills
  • Proficient use of Kroll software for pharmacy operations
  • Strong attention to detail and accuracy in prescription handling
  • In-depth understanding of pharmacy programs like Pharmaclik and Healthwatch
  • Familiarity with eMAR systems, such as Medisystem and Point Click Care
  • Proficient in troubleshooting technology-related issues
  • Excellent knowledge of pharmaceutical and medical terminology

Certification

CanFit PRO Personal Training

Timeline

Operational Support

CareRx
02.2024 - Current

Pharmacy Data Technician

CareRx
12.2022 - 02.2024

Personal Trainer

GoodLife Fitness
06.2022 - 11.2022

Primary Additional Assistant Returning Officer

Elections Canada
05.2021 - 10.2021

Pharmacy Technician

York Medical Pharmacy
11.2012 - 08.2016

Recruitment Supervisor

Elections Canada
09.2006 - 05.2020

Bachelor of Science - Biology

York University

Diploma - Business

Seneca College of Applied Arts And Technology

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