Simran Banipal
Ottawa,Canada
Summary
Results-driven professional with a strong focus on AWS cloud services management, DevOps processes, and client relationship management. Proven ability to optimize performance and implement effective technical documentation.
Overview
2
2
years of professional experience
Work History
Programmer/Analyst – Commercial & Trade Division
Canada Border Services Agency
Ottawa, Canada
09.2023 - Current
- Developed and tested enhancements for the CPSG application (R2154 & R2695 releases), including complex referral functionalities used by Border Service Officers.
- Collaborated with clients and senior colleagues to gather requirements, update system specifications/use cases, and document solutions in JIRA.
- Integrated CDEM web services into CPSG and performed BCD code table analysis, ensuring accurate system updates.
- Built and deployed EAR files in YT1 environment, supporting developers and testers with stable releases.
- Provided 24/7 on-call support for CPSG, RAPM, CTAS, and TITAN applications, ensuring uptime of critical national systems.
- Key Skills: Java, Web Services, CI/CD Deployment, JIRA, System Analysis, AWS Cloud, Production Support
Programmer/Analyst – Infrastructure Operations
Canada Border Services Agency
Ottawa, Canada
- Configure Single Sign-On permission sets including creation and deployment of SSO roles across user accounts and IAM service-based roles across all service accounts using CI/CD pipelines.
- Provide on-call support for AirnCavn application on behalf of CCC team. Coordinate cross-team effort to resolve issues of various scopes and complexities involving different divisions and, in some cases, different departments.
- Implement sanitized messages for AWS CloudWatch alarms.
- Address ops items under Systems manager directed from all service accounts collected in the Operation accounts.
- Review and approve CI/CD pipeline deployment by application development teams into test and prod accounts.
- Created Amazon Machine Images (AMIs) using EC2 image builder pipelines and implementation of CIS benchmarks for image hardening.
Support Technician – Infrastructure Operations
Canada Border Services Agency
Ottawa, Canada
- Compliance testing with AWS Security Best Practices Assessment, auditing, hardening and forensics readiness of the CBSA cloud environment using Prowler and ScoutSuite for PBMM approval from various stakeholders like Canadian Centre for Cyber Security (CCCS), Treasury Board, SSC, etc.
- Created scripts for installing essential components on AMIs using CloudFormation scripts and image builder pipelines.
- Troubleshoot issues with AWS service and account related issues.
- Involved in creation and editing of documentation on wiki for cloud security assessment tools, onboarding new users, helped develop learning paths.
Education
Computer Programmer -
Algonquin College
Ottawa, Canada01.2020
Skills
- Cloud development with AWS Cloud9
- UI/UX design tools
- AWS cloud services management
- Single sign-on configuration
- Technical documentation creation
- User onboarding strategies
- Performance optimization strategies
- Client relationship management
- DevOps processes
- Java and C programming
- JavaScript and web technologies
- YAML and JSON formats
- HTML5 and CSS development
- XML and API integration
- Version control with GitHub
- Object-oriented programming
- Test-driven development
- Software development lifecycle
- MySQL and PostgreSQL databases
- UML modeling techniques
- SOAP web services integration
- File transfer with FileZilla
- Integrated development environments: Eclipse, Android Studio, Xcode, Visual Studio
- Game development with Unity
References
Available upon request
Awards
- Dean’s Honours List at Algonquin College
- Technical Representative at AC Day1 Event Algonquin College
- Team Captain for Thunder league team for 3 consecutive semesters and won the league at Algonquin College
- Ex-National level swimmer
- State Gold Medalist Swimmer
- State Volleyball winner U-17
- Inter-school Marathon winner U-17
Languages
- English, Native/Bilingual
- French, Limited
- Hindi, Native/Bilingual
- Punjabi, Native/Bilingual
Timeline
Programmer/Analyst – Commercial & Trade Division
Canada Border Services Agency
09.2023 - Current
Programmer/Analyst – Infrastructure Operations
Canada Border Services Agency
Support Technician – Infrastructure Operations
Canada Border Services Agency
Computer Programmer -
Algonquin College
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