Simran Atwal

• Developed strategies to streamline and improve office procedures.
• Led a team of administrative assistants in achieving clinical excellence around data processing, fiscal reports, and team engagement.
• Multi-tasked and prioritized work in order of immediate need; delegated tasks to a team of assistants in order to meet tight deadlines in a rapidly changing environment where change is common.
• Collaborated with company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Assisted development and implementation of new administrative procedures.
• Organized and updated schedules for executives.

• Generated monthly financial reports on customer activity and sales goals.
• Built great rapport with vendors and was responsible for maintaining an order of supplies when needed.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Gained experience in leadership;

o Delegated tasks when conducting team engagement

activities. I conducted spirit weeks monthly with

theme days and organized potlucks when rewarding

the team for goals achieved as a branch. Examples

include, Farewell luncheons/events, milestone

celebrations, Christmas, Halloween, seasonal set

ups and engagement, as well as sending team

emails with a quote of the day.

Onboarding leader: trained, coached, and mentored

new staff throughout probation. This allowed me to

establish healthy relationships with our branch

management, obtain information around the work

required of the teller line, and lead operations in

cash handling, credit card applications, and the

overall customer service experience.

• Maintained a positive work environment by taking initiative in organizing fun team meetings with ice breaker games.
• Onboarded new team members and ensured staff felt acknowledged. Examples include displaying a birthday wall showcasing birthdays and celebrating their birthdays.