Truck Dispatcher
- Ensured all paperwork was completed accurately and in a timely manner.
- Communicated with vendors regarding shipment status updates.
- Prepared manifests and shipping documents for each load dispatched.
- Assigned loads to drivers based on customer requirements and availability.
- Managed the maintenance of vehicles including scheduling preventative maintenance inspections.
- Resolved any issues or problems that arose during transport operations.
- Maintained communication with drivers regarding routes, load information and delivery updates.
- Provided customer service by responding to inquiries from customers regarding shipments.
- Maintained records of driver hours worked, rates paid and miles driven per trip.
- Assisted in training new dispatchers, sharing best practices and company-specific procedures.