Simran
Brampton,Canada
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
Intelcom Dragonfly
01.2024 - Current
- Led a team to ensure timely and accurate parcel distribution
- Monitored daily operations and optimized delivery routes for efficiency.
- Promoted a safe and productive work environment.
- Promptly reported operational issues to the warehouse manager for swift resolution.
HOD of Audit
Sai Overseas
10.2022 - 11.2023
- Managed customer appointments, optimizing schedules for seamless immigration processes.
- Enhanced data accuracy in appointment coordination, improving client satisfaction.
- Utilized organizational skills to streamline scheduling, reducing errors.
Customer Service Representative
Mambro Restaurant
01.2022 - 09.2022
- Processed orders and payments accurately.
- Resolved customer complaints efficiently.
- Maintained cleanliness and hygiene.
- Assisted with food prep and packaging.
Education
Business Management and International Business
Lambton College
Mississauga09.2025
Bachelor of Commerce - undefined
D.A.V College
Jalandhar, Punjab08.2022
Skills
- Customer service
- Communication skills
- Computer literacy
- Cooking
- Negotiation
- Good listener
- Schedule management
- Operations management
Languages
English
Punjabi
Hindi
Certification
MS-Office & Internet
Timeline
Team Lead
Intelcom Dragonfly
01.2024 - Current
HOD of Audit
Sai Overseas
10.2022 - 11.2023
Customer Service Representative
Mambro Restaurant
01.2022 - 09.2022
Bachelor of Commerce - undefined
D.A.V College
Business Management and International Business
Lambton College