Simran
Toronto,ON
Summary
Experienced in the role of Physiotherapist Assistant, with a focus on providing high-quality patient care. Possess solid knowledge of physiotherapy techniques and practices, including therapeutic exercise and application of physical modalities. Strengths lie in effective communication, attention to patient needs, understanding medical terminology, and collaboration with healthcare teams. Recognized for enhancing patient mobility and quality of life through diligent assistance in physiotherapy sessions, offering several years of experience working in patient-focused settings in both hospitals and private clinics. Exceptional experience working with geriatric and disabled individuals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Physiotherapist Assistant
Durham Physiotherapy and Sports Medicine
Ajax, Ontario
09.2023 - 03.2025
- Cleaned and maintained therapy equipment between uses according to safety protocols.
- Performed administrative duties such as scheduling appointments and ordering supplies.
- Documented patient responses accurately following each session according to established procedures.
- Administered hot and cold packs, ultrasound, electrical stimulation and other modalities as instructed by the Physiotherapist.
- Set up treatment areas prior to client arrival including arranging necessary supplies and equipment.
- Demonstrated proper body mechanics when assisting patients with mobility activities.
- Maintained accurate records of patient care, treatments, progress notes, and discharge summaries.
- Encouraged clients to reach their goals through positive reinforcement techniques.
- Assisted with gait training activities such as transfers from wheelchair to bedside chair or walker.
- Provided emotional support for patients who are dealing with difficult diagnoses or challenging recovery processes.
- Assisted in the evaluation of patients by taking patient histories and performing physical examinations.
- Assisted in fitting orthopedic braces and prostheses for clients as prescribed by a Physiotherapist.
- Participated in educational programs related to the practice of Physical Therapy Assistants.
- Provided instruction to patients on proper exercise techniques, use of assistive devices, and safety awareness.
- Monitored patient's condition during treatment sessions and reported any changes or concerns to the Physiotherapist.
- Performed clerical duties such as scheduling appointments, filing medical records, answering phones and responding to emails.
- Collaborated with other healthcare professionals in order to provide optimal care for each patient.
- Conducted therapeutic exercises and manual therapy techniques under the supervision of a physical therapist.
- Implemented therapeutic interventions to improve patients' functional abilities.
- Applied modalities such as electrical stimulation, ultrasound, and hot and cold packs as directed.
- Documented pain level and injury progress in patients and communicated information to head physical therapist.
- Communicated with other physical therapy staff to discuss patient progress and potentially modify treatment.
- Answered questions from patients about proper form when performing exercise routines at home.
- Performed therapeutic exercises with clients as directed by a Physiotherapist.
- Instructed patients on how to use adaptive equipment such as wheelchairs or crutches safely.
- Helped maintain a safe environment for clients undergoing physical therapy treatments.
- Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
- Administered simple range of motion exercises.
- Facilitated patient mobility through gait and transfer training exercises.
- Engaged in continuing education to stay updated with the latest physical therapy techniques and practices.
Physiotherapist/Medical Office Administrator
Hearthealth Medical Centre
Toronto, Ontario
06.2022 - 08.2023
- Processed payments received from patients and insurance companies accurately and promptly.
- Prepared correspondence, including letters, memos, and emails, as requested by staff.
- Performed data entry of patient demographics into electronic health record system.
- Greeted and checked in patients, verified insurance information, and collected co-pays.
- Entered data into computer systems to update patient accounts.
- Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
- Verified accuracy of patient demographic information prior to each visit.
- Assisted with medical coding for insurance claims processing.
- Maintained accurate records of patient visits and billing information.
- Provided customer service by responding to inquiries regarding services offered at the clinic.
- Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
- Monitored inventory levels of office supplies in order to ensure adequate stock is maintained.
- Performed basic administrative duties such as sorting mail and maintaining filing systems.
- Greeted patients and visitors in a professional manner.
- Managed incoming referrals from physicians for new patients.
- Updated clinic policies and procedures manual on a regular basis.
- Scheduled patient appointments using an electronic appointment system.
- Filed medical forms such as lab results and physician reports in patient charts.
- Handled confidential matters with discretion while adhering to HIPAA guidelines.
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Assisted with scheduling follow-up appointments for discharged patients.
- Operated office equipment such as computers, printers, scanners, fax machines, efficiently.
- Answered phone calls, responding to basic questions regarding appointments and clinic operations and directing calls within clinic as appropriate.
- Placed brochures, magazines and business cards in waiting area, discarding outdated material and maintaining displays tidy and fully stocked.
- Organized reception desk, placing files, folders and other office supplies in designated spaces to facilitate productive work flow.
- Maintained company roster of regular patients, continually updating personal information and calling to suggest yearly physical examinations and recommend follow-up appointments.
- Coordinated patient appointments, marking new appointments on calendar, canceling or rescheduling ay patient request and calling to confirm appointment times.
- Managed flow of patients visiting to schedule or attend appointments, assisting with check-in, updating nurses and physicians and calling patients to examination rooms.
- Checked patients out, accepting payments, scheduling follow-up appointments, providing prescriptions and coordinating appointments with outside specialists.
- Greeted visitors, courteously welcoming to clinic and determining reason for visit, confirming appointment reservations and setting up walk-in appointments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Junior Physiotherapist
Max Super Specialty Hospital
New Delhi, India
08.2015 - 01.2020
- Prescribed therapeutic modalities such as ultrasound, electrical stimulation, hot and cold packs and traction.
- Evaluated patient's range of motion, muscle strength and functional abilities to assess level of impairment or disability.
- Collaborated with other medical professionals to ensure quality care for all patients.
- Assisted senior Physiotherapists in providing clinical supervision to junior staff members.
- Attended team meetings regularly to discuss client progress reports with other healthcare professionals.
- Recommended appropriate adaptive equipment for patients' daily living activities.
- Assisted in the implementation of individualized treatment plans for patients.
- Ensured safety standards were met while performing treatments in clinic settings.
- Organized various recreational activities that promote physical fitness among clients.
- Administered manual therapy techniques such as soft tissue mobilization, joint mobilization and manipulation.
- Instructed patients on proper use of assistive devices such as walkers, wheelchairs and canes.
- Developed home exercise programs for patients based on their specific needs.
- Educated patients and families about different conditions, treatments and lifestyle modifications needed to maintain health goals.
- Monitored patient progress during physical therapy sessions and updated treatment plans accordingly.
- Participated in continuing education seminars to stay up-to-date on new developments in the field of Physical Therapy.
- Conducted research studies related to physical therapy interventions.
- Provided physical therapy to individuals with physical disabilities, including stroke and spinal cord injuries.
- Maintained accurate records of patient care services provided.
- Provided emotional support to clients by offering positive reinforcement throughout their recovery process.
- Performed therapeutic exercises to improve strength, flexibility, coordination, balance and posture.
- Reviewed patient progress against expectations and recommended updates to treatment plans.
- Managed and maintained equipment used in physical therapy and exercise programs.
- Assisted patients with physical movements to help restore function and lessen pain and disability.
- Assessed patient to develop treatment plan with measurable goals and time frames.
- Conducted comprehensive patient assessments to establish functional, measurable goals tailored to individual patient needs.
- Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life.
- Evaluated and documented patient progress, adjusting treatment plans as necessary to achieve optimal outcomes.
- Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.
- Incorporated clinical expertise, patient values and best evidence to drive clinical practice.
- Planned for discharges and communicated findings and progress in detailed reports.
- Administered modalities such as electrical stimulation, ultrasound, and heat and cold therapy to reduce pain and inflammation.
- Reviewed physician referrals and patient medical records to formulate accurate diagnosis and best course of treatment.
- Implemented therapeutic exercises and activities designed to improve mobility, strength, and coordination.
- Managed scheduling, documentation, and billing tasks in compliance with healthcare regulations and insurance requirements.
- Taught patients and families about self-care treatments and exercises that can be completed at home.
- Provided gait training and assisted with the use of assistive devices to improve mobility and independence.
Education
Post Graduation Diploma/Certificate - Health Systems Management
Fanshawe College
London, None12-2022
Bachelor of Science - Bachelor's of Physiotherapy
SGT University
India12-2020
Skills
- Patient assessment
- Therapeutic modalities
- Treatment documentation
- Equipment maintenance
- Gait training
- Patient education
- Administrative support
- Team collaboration
- Data entry
- Customer service
- Assistive devices
- Patient mobility
- Time management
- Emotional support
- Continuing education
- Adaptive equipment utilization
- Electrotherapy application
- Anatomy and physiology
- Medical terminology
- HIPAA requirements
- Patient interviews
- Excellent communication
- Exercise instruction
- First Aid/CPR
PREVIOUS EXPERIENCE WITH EMR SOFTWARE: OSCAR PRO, TELUS, ACCURO, EPIC (SURGERIES)
Certification
- FIRST AID/CPR
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Physiotherapist Assistant
Durham Physiotherapy and Sports Medicine
09.2023 - 03.2025
Physiotherapist/Medical Office Administrator
Hearthealth Medical Centre
06.2022 - 08.2023
Junior Physiotherapist
Max Super Specialty Hospital
08.2015 - 01.2020
Post Graduation Diploma/Certificate - Health Systems Management
Fanshawe College
Bachelor of Science - Bachelor's of Physiotherapy
SGT University
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