. Simran
Edmonton,AB
Summary
Energetically contributed to Tim Hortons' customer satisfaction by expertly handling cash transactions and maintaining a pristine work environment. Leveraged problem-solving and multitasking abilities to manage peak hour rushes, enhancing store efficiency. Cultivated strong customer relationships at Iconic through attentive service and product knowledge, driving sales and fostering a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Cashier Helper
Tim Hortons
Chandigarh,punjab
09.2023 - 07.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
- Managed lines during peak hours effectively, maintaining order while keeping customers satisfied.
- Demonstrated strong multitasking skills by managing multiple responsibilities simultaneously while staying focused on customer needs.
- Upheld high standards of personal hygiene and appearance consistent with company policies.
- Cleaned and sanitized cashier workstation and scanning area.
- Met customer needs through polite, friendly and attentive service.
- Bagged items securely to minimize breakages and reduce losses.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Learned duties for various positions and provided backup at key times.
Sale Associate
Iconic
Jaipur, Rajasthan
12.2022 - 08.2023
- Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
- Maintained a clean and organized workspace, ensuring a positive shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with special services, account updates, and promotional options.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with regular customers by remembering names, preferences, or previous purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
Bachelor Of Business Administration - Human Resources Management
Northern Alberta Institute of Technology
11762 106 St, Edmonton, AB T5G 2R1High School Diploma -
Nosegay Public School
Sri Ganganagar 05.2022
Skills
- Friendly, Positive Attitude
- Problem-Solving
- Multitasking Abilities
- Active Listening
- Organization and Time Management
- Excellent Communication
Accomplishments
• Passed high school with 82% overall.
• Participated in district level debate competitions.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cashier Helper
Tim Hortons
09.2023 - 07.2024
Sale Associate
Iconic
12.2022 - 08.2023
Bachelor Of Business Administration - Human Resources Management
Northern Alberta Institute of Technology
High School Diploma -
Nosegay Public School