Simote Tuifua
Gardena,CA
Summary
Dynamic Owner/Operator at Simote Tuifua Concrete, adept in operations management and customer service. Enhanced service delivery consistency through quality control measures, resulting in increased customer satisfaction. Skilled in staff training and regulatory compliance, ensuring efficient business operations and fostering loyalty through exceptional communication and problem-solving.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Simote Tuifua Concrete
01.2011 - Current
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Developed and maintained inventory management systems for efficient stock control.
- Trained staff on operational procedures and safety protocols.
- Implemented quality control measures to enhance service delivery consistency.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations.
- Addressed customer inquiries and resolved issues to foster loyalty and repeat business.
- Conducted regular assessments of equipment and facilities for optimal performance.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Education
Graduate Certificate - Law
Moreno Valley College
Moreno Valley, CA08-2018
Skills
- Operational efficiency management
- Documentation and reporting
- Business planning
- Sales negotiation
- Staff training and development
- Personnel management
- Staffing
- Operations oversight
- Strategic planning
- Payroll processing
- Operational reporting
- Performance analysis
- Business operations management
- Regulatory compliance
- Decision-making
- Strong work ethic
- Preventative maintenance
- Dependable and reliable
- Customer service
- Equipment operation
- Schedule management
- Materials transport
- Accurate record keeping
- Vehicle maintenance
- Lift up to 200 pounds
- Planning
- Equipment maintenance
- Basic maintenance
- Heavy lifting
- Concrete Laying/Finishing
- Masonry
- Carpenter
- Pipe Fitter
- Painter
- Welder
- Plumbing
- And all types of building construction and Maintenance
Languages
Tonga
Native or Bilingual
Timeline
Owner/Operator
Simote Tuifua Concrete
01.2011 - Current
Graduate Certificate - Law
Moreno Valley College
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