Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Simone Wiebe

Creston

Summary

Dynamic Medical Office Assistant with proven expertise in patient coordination and administrative support at Summit Medical Clinic. Excels in multitasking and organization, seamlessly managing scheduling and patient records. Demonstrates compassion and professionalism, enhancing patient care while maintaining strict confidentiality. Skilled in both Mac and Windows, adept at learning new technologies swiftly to improve clinic efficiency.

Develops strong organizational and communication skills in medical office environment, seeking to transition into a new field. Looking to leverage these abilities in a dynamic and growth-oriented setting.

Overview

2
2
years of professional experience

Work History

Medical Office Assistant

Summit Medical Clinic
07.2023 - Current


  • Coordinate patient scheduling, check-in, check-out and payments for billing.
  • Call patients and receive calls from patients to book appointments, offer medical direction from doctors, and communicate with other clinics, hospitals, and specialists on behalf of patients.
  • Perform various administrative tasks by filing, copying and faxing documents.
  • Update patient information and insurance details for accurate electronic medical records
  • Create and update forms within the EMR for physician use.
  • Help organize eight physicians', and two additional support staff's schedules and the clinic availability for any schedule alterations; Rescheduling physicians' schedules as emergencies arise.
  • Support administrative tasks such as ordering supplies, inventory management, and First Aid kit management.
  • Direct patients to exam rooms, field their questions, and prepare them for physician examinations.
  • Maintain professionalism and compassion with patients who are struggling with their health.
  • Assist physicians with small excisions and procedures when needed.
  • Perform cognitive function exams (MMSE and MoCa) with patients as needed.
  • Safely handle, correctly label, and deliver patient samples to hospital laboratory.
  • Organize physician patient panels and work on applicable projects for the physicians with outside companies such as Doctors of BC, and Pathways BC.
  • Maintain strict confidentiality of patients medical visits and information.
  • Practice safe cleaning and sterilization procedures for the environmental cleaning plan of the clinic.

Education

Bachelor of Arts - Psychology

Thompson Rivers University
Kamloops, BC
06-2030

Office Administration Program

College of The Rockies
Cranbrook, BC
04-2026

Skills

  • Multitasking and organization in a fast-paced environment
  • Multi-line telephone management
  • Computer skills on both Mac and Windows
  • Teamwork and leadership skills
  • Professional and compassionate care of patients
  • Attention to detail
  • Strict confidentiality
  • Effective management of time
  • Able to learn and apply new information quickly as policies and procedures change
  • Positive and rational attitude

Interests

Homemaking and caring for three beautiful children

Avid Reader

Hiking and exploring nature

Performing in plays and musicals

Directing Musicals

Playing and teaching piano and voice

Songwriting

Gardening

Cross-stitching and knitting




Timeline

Medical Office Assistant

Summit Medical Clinic
07.2023 - Current

Bachelor of Arts - Psychology

Thompson Rivers University

Office Administration Program

College of The Rockies

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Simone Wiebe