SIMONE VAN HEERDEN
Tumbler Ridge
Summary
Looking to obtain a position with Lakeview Credit Union with proven customer service and computation skills,working with debit and cash. Friendly worker happily assists customers by handling deposits and check payments while addressing questions and concerns. Prepares individualized products and loan packages that meet customer needs. Hard dedication working with years of customer service under my belt, willing to learn more each day.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
242 Brew
Tumbler Ridge
04.2022 - Current
Housekeeper
Trent Mountain Hotel
Tumbler Ridge
04.2016 - 09.2016
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Fast paste environment
- Used laundry machines and dryers
Waitress
Kinuseo cafe
Tumbler Ridge
05.2015 - 12.2015
- Servicing tables
- Team work
- Communication with serving costumer's
- Cashier
- Dish washer
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant specials
Customer Service Representative
Tim Hortons
Grande Prairie
01.2014 - 09.2014
- Helped servicing window
- High paste environment
- Cashier experience
- Team work skills
Education
High School Diploma -
Tumbler Ridge Secondary School
Tumbler Ridge, BC, CanadaSkills
- Teamwork and Collaboration
- Drive-Thru Operations
- Housekeeping
- Taking Orders
- Valid Driver's License
- Store Opening and Closing
- Safety and control
- Clear Communication
- Customer Service
- Payment Processing
- Food Packaging and Labeling
- Adaptability and Flexibility
- Collaboration and Teamwork
- Managing Orders and Deliveries
- Heavy lifting
- Computer skills
- Shipments in and shipments out
- Communication
- Organizing
- Cash handling
- Transaction processing
- Problem resolution
- Customer relationship management
- Sales techniques
- Upselling skills
Certification
Class 5 driver license, BC
Timeline
Bartender
242 Brew
04.2022 - Current
Housekeeper
Trent Mountain Hotel
04.2016 - 09.2016
Waitress
Kinuseo cafe
05.2015 - 12.2015
Customer Service Representative
Tim Hortons
01.2014 - 09.2014
High School Diploma -
Tumbler Ridge Secondary School