Simone Smith
Los Angeles
Summary
Dedicated and personable hospitality professional with over 10 years of experience in high-volume restaurants, private events, and fine dining environments. Skilled in advanced table-side service techniques. Adept at creating memorable guest experiences through exceptional customer service, multitasking under pressure, and maintaining attention to detail. Proven ability to adapt quickly, work collaboratively with teams, and uphold the highest standards of food safety and presentation.
Overview
6
6
years of professional experience
Work History
Server
Avra
Beverly Hills
09.2023 - Current
- Delivered friendly and effective service to ensure a pleasant dining experience
- Experienced in elegant presentations and guest interaction during live table-side preparations such as salt crust fish carving, steak slicing, and wine service.
- Provided high-level service for private events, weddings, and corporate functions (restaurant buyouts), ensuring seamless coordination and guest satisfaction
- Trained and developed skills of new employees resulting in their promotion.
- Executed daily tasks that ensured the restaurant met health codes on a month to month basis
Bartender/Server
Hillstone Restaurant Group
Corona del Mar
11.2019 - 08.2023
- Increased sales by enhancing customer service experience
- Ability to work in a fast-paced and stressful environment
- Responsible for being diligent when taking customers’ orders correctly
- Utilized memory of the menu and ingredients to ensure customers’ overall satisfaction and prevent food allergy mishaps
- Properly processed payments on digital systems and handled cash transactions
- Ensured the cash drawer balanced nightly
Education
BA - Communications Sciences and Disorders
Sacramento State University
Sacramento05.2019
High School Diploma -
Vallejo High School
Vallejo05.2012
Skills
- Confident
- Punctual
- Detail Oriented
- Creative
- Multitasker
- Intuitive
- Solution Oriented
- Fine dining service
- Adaptable
- Time Management
- Written and Verbal Communication
- Wine service
References
- Adriana Sandoval, Manager, 818-282-3876
- Gailla Mackey-Goudeau, Assistant Manager, 559-394-8025
- Kimberly Ojeda, Former Coworker, 562-383-1979
Timeline
Server
Avra
09.2023 - Current
Bartender/Server
Hillstone Restaurant Group
11.2019 - 08.2023
BA - Communications Sciences and Disorders
Sacramento State University
High School Diploma -
Vallejo High School