SIMONE SAMUEL
North York,ON
Summary
Results-driven professional with extensive experience providing senior-level administrative support in fast-paced environments. Skilled in managing schedules, arranging meetings, and coordinating travel arrangements for executives and department staff. Proficient in handling confidential documents, maintaining records, and ensuring compliance with policies and regulations. Refined communicator with strong organizational skills and a proven track record of efficiently managing administrative operations and supporting staff.
Overview
10
10
years of professional experience
Work History
Labour Relations Assistant
Canada Post
Toronto, ON
08.2022 - Current
- Processed arbitration invoices with a focus on accuracy and meeting deadlines
- Utilized research skills to analyze grievances, requests, and documentation while ensuring accurate coding and categorization within the framework of collective agreements.
- Developed and managed grievance files to guarantee their integrity and accuracy, while also coordinating the collection and submission of supplemental data to labor relations officers
- Orchestrated collaborative efforts with union representatives, local staff, and section officers to efficiently schedule grievance hearings and promptly resolve inquiries of arbitration cases
- Entered data into databases accurately and efficiently.
- Developed positive relationships with internal customers through effective communication techniques.
- Provided HR administrative assistance to management team.
- Reserved and managed meeting room availability.
- Reviewed and approved vendor invoices.
Accounting Clerk
Region of Durham
12.2019 - 10.2020
- Enhanced accessibility through the creation of a comprehensive employee manual and streamlined reporting with user-friendly templates
- Managed customer inquiries, generated daily transaction reports, and maintained accuracy in invoice balancing and reconciliation
- Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
- Resolved customer inquiries regarding bills and payments.
- Provided support to the Accounts Payable department as needed.
Court Reporter
Ministry of Attorney General
Toronto, ON
01.2019 - 12.2019
- Streamlined mail processing by organizing items into categorized batches, improving both efficiency and accuracy.
- Utilized various equipment to efficiently move mail within the office.
- Verified accuracy of address and postage on mail items
- Accurately and promptly updated data in computer systems, ensuring up-to-date records and facilitating efficient mail tracking and management.
- Communicated with court administrators to coordinate and schedule transcription services.
- Assisted attorneys by producing accurate records of depositions.
- Validated transcripts by comparing against original records and conferring with judges.
- Read portions of transcripts out loud during proceedings.
- Clarified inaudible statements during testimony to maintain accuracy.
- Optimized mail-processing equipment operations to streamline workflows and increase productivity
Property Tax Analyst
Infrastructure Ontario
Toronto, ON
05.2016 - 08.2017
- Calculated and generated property tax estimates for building construction/demolition initiatives, delivering precise financial projections to stakeholders to support budget planning.
- Collected mapping data, leases, zoning and easement details, tenant confirmations, lease space analysis reports, and payment in lieu information for properties under appeal.
- Managed the generation of tenant invoices for tax recovery while coordinating with MPAC to address any discrepancies in tax classes, assessment values, and ownership details.
- Performed thorough reviews of payment in Lieu Listings from MPAC, verifying tax classification, acreage, and contact details. Prepared and submitted Section 358 / 357 / OMAFRA applications with meticulous attention to regulatory compliance.
- Maintained accurate records of all data collected during analysis processes.
Property Tax Analyst
Enbridge Gas Distribution Inc.
Toronto, ON
11.2014 - 05.2016
- Contributed to the formulation and upkeep of property valuation records by involving in meticulous gathering and recording of essential data to support Municipal Property Assessment Corporation's assessment valuation methodologies and municipal taxation calculations
- Carried out detailed industry/property-specific research and offered Litigation support, including participation in hearings to present evidence to ensure fair and equitable assessments
- Facilitated communication with property assessment and taxation authorities at various government levels for smooth coordination and compliance with regulatory requirements
- Minimized legal risks and enhanced regulatory compliance by conducting thorough review of property assessment and tax notices by ensuring strict compliance with legislation and policies outlined in the assessment, municipal, and education acts
- Achieved significant cost savings for the organization through reduction in late penalties and improvement in financial efficiency by implementing streamlined procedures for tax payment processing
Education
Worker Health & Safety Awareness -
Worker Health & Safety Centre (WHSC)
01.2024
Municipal Administration Diploma -
AMCTO
01.2024
Municipal Clerks Institute Level I and II -
AMCTO
01.2022
Parliamentary Meeting Protocol -
AMCTO
01.2022
Public Administration Graduate Certificate -
Seneca College
01.2021
Mediation for Professionals Certificate -
Herzing College
01.2019
Real Property Administration Diploma -
Seneca College
01.2013
Paralegal Diploma -
Seneca College
Alternative Dispute Resolution Certificate -
Seneca College
Computerized Accounting & Business Administration Diploma -
Citi College
Microsoft Office, Office Procedures & Business Writing -
Citi College
Income Tax Preparation Certificate -
H&R Block
Entry-Level Management Certificate -
YMCA
Skills
- Administrative Operations
- Regulatory Compliance
- Strategic Planning & Execution
- Multi-Disciplinary Collaboration
- Schedule Management
- Record Development & Maintenance
- Stakeholder Liaison
- Critical Problem Resolution
- Executive-Level Support
- Travel Arrangements Monitoring
- Meeting Coordination
- Team Leadership & Mentoring
- Office Administration
- Mail distribution
- Office Equipment Troubleshooting
- Meeting Support
- Data Entry
- File Management
- Accounting Support
- Email correspondence
- Meeting Scheduling
- Computer Skills
- Document Preparation
- Basic accounting
- Billing and coding
- Administrative duties
- Workload Management
- Time Management
- Microsoft Office Suite
- Verbal and written communication
- Data Confidentiality
- Team Collaboration
- Relationship Building
- Calendar Management
- Types 80 WPM
- Spreadsheet Software
- Report Generation
- Expense Reporting
Timeline
Labour Relations Assistant
Canada Post
08.2022 - Current
Accounting Clerk
Region of Durham
12.2019 - 10.2020
Court Reporter
Ministry of Attorney General
01.2019 - 12.2019
Property Tax Analyst
Infrastructure Ontario
05.2016 - 08.2017
Property Tax Analyst
Enbridge Gas Distribution Inc.
11.2014 - 05.2016
Worker Health & Safety Awareness -
Worker Health & Safety Centre (WHSC)
Municipal Administration Diploma -
AMCTO
Municipal Clerks Institute Level I and II -
AMCTO
Parliamentary Meeting Protocol -
AMCTO
Public Administration Graduate Certificate -
Seneca College
Mediation for Professionals Certificate -
Herzing College
Real Property Administration Diploma -
Seneca College
Paralegal Diploma -
Seneca College
Alternative Dispute Resolution Certificate -
Seneca College
Computerized Accounting & Business Administration Diploma -
Citi College
Microsoft Office, Office Procedures & Business Writing -
Citi College
Income Tax Preparation Certificate -
H&R Block
Entry-Level Management Certificate -
YMCA
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