Simone Reid
Scarborough,ON
Summary
Highly motivated and passionate about dentistry, actively seeking a position as a dental assistant. Strong desire to contribute to your organization's success, eager to utilize skills and abilities in this role. Committed to providing exceptional patient care and support, aiming to contribute to the overall efficiency and effectiveness of your dental practice.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dr Thomas Voutsas Oral and Maxillofacial
07.2024 - Current
- Assist in sterilization of instruments, cleaning and organizing operator room
- Surgically assisting surgeons during procedures
- Handling clinical office tasks such as greeting and preparing patients for surgery
- Taking digital X-rays (PAN,PA)
- Anticipate the needs of the surgeons in order to ensure a seamless and positive experience for our patient
Volunteer Dental Assistant
Scarborough Dental Group
12.2023 - 07.2024
- Assist with chairside procedures
- Greet and seat patients in the operating room
- Sterilized instruments for dental procedures
- Assist with X-rays when needed
- Assisting in taking patient's medical history and vital sign
- Prepare the operating room for dental produces
Accounts Receivable Specialist
Reliance Home Comfort
01.2022 - 07.2024
- Communicate with customers via phone, email
- Follow up on, collect and allocate payments
- Research and resolve payment discrepancies
- Obtaining information from other departments to ensure invoices are accurate in order to process customers' payment
- Maintain accounts receivable customer files and records
- Send invoices to customers
- Process credit card payments
- Investigate and resolve customer queries
- Process adjustments
- Transfer of payments from one account to another
- Adhere to organization rules and regulations
Collection agent
Common Collection Agency
05.2019 - 01.2020
- Make over 100 calls daily to customers
- Setup payment arrangements to help customer with financial hardship
- Adhere by company policies
Collection Agent
Gatestone & Co. Inc
05.2017 - 04.2019
- Providing solutions to help customers resolve their debts
- Close accounts by following proper procedures and guidelines
- Making minimum 200 calls on a daily basis
- Ensuring that monthly target as a team is met
- Complying to company's policy and adherence
Sales Associate
Mark's Work Warehouse
11.2014 - 03.2019
- Provide excellent customer service in store and over the telephone
- Handling cash and credit transactions
- Participate in general store up keeping
- Adhere to company's policies
Debt Collector
Affinity Global
01.2015 - 01.2016
- Maintain security and confidentiality of company and customer information
- Close a number of collection accounts monthly to meet target assigned
- Adhere to customer policies and procedure
- Review collection queue to perform collection activities accordingly
- Contact debtors and implement repayment schedule and terms
- Follow legal requirements during debt collections to avoid legal issues
Education
diploma - Dental Assisting
Oxford College of Arts
Scarborough, ON01.2024
College -
College in Accounting
Toronto, ON04.2022
Secondary School - Business
09.2008
Skills
- Dental equipment maintenance
- Polishing
- Sterilization and infection control
- Dental charting
- Oral hygiene
- Dental radiography
- Chairside assisting
- Ability to multitask
- Interpersonal communication
- Teamwork
- Attention to details
- Empathy
- Adaptability
- Problem solving
- Fast learner
Languages
English
Full Professional
Certification
- Driving Licence, 12/01/19, 12/01/24
- HARP Certification, 01/01/24, Present
Timeline
Dental Assistant
Dr Thomas Voutsas Oral and Maxillofacial
07.2024 - Current
Volunteer Dental Assistant
Scarborough Dental Group
12.2023 - 07.2024
Accounts Receivable Specialist
Reliance Home Comfort
01.2022 - 07.2024
Collection agent
Common Collection Agency
05.2019 - 01.2020
Collection Agent
Gatestone & Co. Inc
05.2017 - 04.2019
Debt Collector
Affinity Global
01.2015 - 01.2016
Sales Associate
Mark's Work Warehouse
11.2014 - 03.2019
diploma - Dental Assisting
Oxford College of Arts
College -
College in Accounting
Secondary School - Business
- Driving Licence, 12/01/19, 12/01/24
- HARP Certification, 01/01/24, Present
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