Summary
Overview
Work History
Education
Skills
Timeline
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Simone Payne

Fort Frances

Summary

Detail-oriented worker with 4+ years of work experience and a proven skill of time management, organization and teamwork. Aiming to leverage my abilities to successfully fill the role at this company. Frequently praised as efficient by my peers. Professionally trained housekeeper with background maintaining high work standards in wide range of building environments.

Overview

7
7
years of professional experience

Work History

Housekeeper

Riverside Health Care
10.2020 - Current
  • Kept building entryway glass clean and polished for professional presentation.
  • Documented and reported necessary facility and building repairs observed.
  • Dusted picture frames and wall hangings with cloth.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Crew Trainer

McDonalds
11.2016 - 12.2019
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Trained other employees in customer service, food safety and performance requirements.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas as needed.
  • Worked well with teammates and accepted coaching from management team.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Accurately operated cash register to process customer payments.

Banquet Server

La Place Rendezvous
07.2019 - 10.2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.

Cashier

Buck or Two
08.2016 - 11.2016
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases and locate items.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

High School Diploma -

Fort Frances High School
Fort Frances, ON
06.2020

Skills

  • Supply Replenishment
  • Service-Oriented
  • Cart Stocking and Organization
  • Room and Public Space Cleaning
  • Detail-Oriented
  • Team Support and Collaboration
  • Time Management
  • Guest Service and Support
  • Multitasking and Prioritizing
  • COVID-19 Safety Procedures

Timeline

Housekeeper

Riverside Health Care
10.2020 - Current

Banquet Server

La Place Rendezvous
07.2019 - 10.2019

Crew Trainer

McDonalds
11.2016 - 12.2019

Cashier

Buck or Two
08.2016 - 11.2016

High School Diploma -

Fort Frances High School

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Simone Payne