SIMONE Lizotte
Brampton,Canada
Summary
Experienced in managing diverse tasks and supporting team initiatives, utilizing organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings. Qualified Administrative Assistant with a solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication, demonstrating the ability to manage multiple tasks while displaying strong problem-solving and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
Amazon Fulfillment Centre
06.2019 - 02.2025
- Adhered to established protocols and reporting requirements in recording positive and negative cases.
- Recorded details of screening results in organizational database with accuracy and appropriate follow-up.
- Utilized tympanic and oral thermometers to take and interpret patient temperatures according to manufacturer's instructions.
- Adhered to established protocols and reporting requirements in recording positive and negative cases.
- Managed proper sanitization of screening stations and other work areas, adhering closely to established procedures and standards.
- Enforced rules pertaining to mask-wearing in designated areas of job site.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Clerical Support Associate
Trillium Health Partners
03.2021 - 08.2021
- Provide information to patients Schedule / Reschedule appointments
- Incoming calls
- Patient support
- Coordinate patients in vaccination area Greeter
- Check patients in / out in the Covaxon software
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Fitness Floor Staff Member/Personal Trainer
City of Brampton - Century Gardens Recreation Center - Community Services
12.2018 - 04.2020
- Provided exceptional customer service by building strong relationships with members, frequently connecting for updates and addressing concerns.
- Maintained safe, healthy workout environment through meticulous cleaning and sanitization of locker rooms, showers, and gym equipment.
- Set-up and broke down sports equipment before and after each class session.
- Created friendly environment by supporting members in achieving fitness and healthy living goals.
- Administered CPR, first aid and medical services to injured customers and participants.
- Supported program development by adding new and exciting classes to facility schedules.
- Submitted work orders and ordered supplies when needed to furnish floor with proper equipment.
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
- Enriched member experiences by sharing in-depth knowledge of workout programs, healthy lifestyle choices, and beneficial nutritional options.
- Increased membership by conducting facility tours and answering all questions from potential new patrons.
- Verified claim tickets and returned personal belongings to rightful owner upon request.
- Enforced facility safety rules and operations policies.
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.
Education
Diploma - Personal Trainer Specialist
Bryan College
Brampton, ON10.2018
BBA - Business Administration
Everest College
Brampton, ON07.2008
BBA - Business Administration with Emphasis in System Analysis
ABEU - Associacao Brasileira de Ensino Universitario / Moacyr Schredder Bastos
Belford Roxo, Rio de Janeiro12.1994
Skills
- Clinical care management
- Operational enhancements
- Quality assurance
- Strategic planning
- Professional networking
- Effective verbal communication
- Innovative problem solving
- Team collaboration
- Client support
- Effective time management
- Detail-oriented approach
- Leadership qualities
- Customer interaction
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with Amazon Fulfillment team of Health and Safety in the Covid-19 time.
- Supervised team of 20 employees per staff members for the meal time and end of shift.
Certification
- Certified in First Aid and AED, April 2025
- Certified Personal Trainer Specialist
ADDITIONAL INFORMATION
Proficient in Microsoft Word, PowerPoint, Excel, Outlook
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Elementary
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- Outdoor Recreation
- Horseback Riding
- Hiking
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
- Backpacking and Hiking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Clerical Support Associate
Trillium Health Partners
03.2021 - 08.2021
Associate
Amazon Fulfillment Centre
06.2019 - 02.2025
Fitness Floor Staff Member/Personal Trainer
City of Brampton - Century Gardens Recreation Center - Community Services
12.2018 - 04.2020
BBA - Business Administration with Emphasis in System Analysis
ABEU - Associacao Brasileira de Ensino Universitario / Moacyr Schredder Bastos
Diploma - Personal Trainer Specialist
Bryan College
BBA - Business Administration
Everest College
Similar Profiles
Shrishti BhattacharyaShrishti Bhattacharya
Process Assistant at Amazon Fulfillment CentreProcess Assistant at Amazon Fulfillment Centre
ARAVIND REJIARAVIND REJI
Process Guide at Amazon Fulfillment CentreProcess Guide at Amazon Fulfillment Centre
Aryan Dharmeshkumar Ka PatelAryan Dharmeshkumar Ka Patel
Fulfillment Associate at Amazon Fulfillment CentreFulfillment Associate at Amazon Fulfillment Centre
YASSINE AMCHATARYASSINE AMCHATAR
Uber Eats Driver at Uber EatsUber Eats Driver at Uber Eats
Ishan ChakkalIshan Chakkal
Administrative Assistant at 2170975 Ontario Inc.Administrative Assistant at 2170975 Ontario Inc.