Simone Henderson
Ventura
Summary
Compassionate individual with a solid foundation in customer service and teamwork. Recognized for effective problem-solving and organizational skills, dedicated to enhancing the overall community experience through impactful outreach initiatives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Humane Society of Ventura County
Ventura
08.2025 - Current
- Assisted in animal care and daily feeding routines for shelter residents.
- Organized community outreach events, increasing awareness and engagement in animal adoption and welfare.
- Maintained clean and safe living environments for animals in the shelter.
- Educated visitors on responsible pet ownership and animal care practices, fostering a community committed to animal welfare.
- Collaborated with team members to improve volunteer training programs.
- Monitored animal health and reported concerns to veterinary staff promptly.
- Coordinated donations and sponsorship efforts for fundraising initiatives, enhancing financial support for shelter operations.
- Engaged with the public to foster a positive image of the organization's mission.
- Executed tasks assigned by supervisors promptly.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Provided support and assistance to community members during events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided assistance to staff in the daily operations of the organization.
- Provided guidance and support to fellow volunteers during their shifts.
Children's Ministry Director
St Paul's Episcopal Church
Ventura
12.2024 - Current
- Developed engaging lesson plans for children's spiritual growth and development.
- Coordinated weekly activities and events, enhancing community engagement among families.
- Recruited and trained volunteers to support children's ministry programs.
- Communicated regularly with parents about program updates and upcoming events.
- Implemented safety protocols, ensuring a secure environment for all children's ministry activities and events.
- Collaborated with church staff to align ministry goals with overall church vision.
- Organized outreach initiatives to connect with families in the local community.
- Mentored and supported children's leaders, strengthening leadership capabilities within the ministry team.
- Determined allocations of funds for classroom supplies and materials, authorizing purchases.
- Guided instruction by mentoring teachers to improve leadership and teaching effectiveness.
- Recruited, hired and trained primary and supplemental teaching staff.
- Tailored instruction to provide access and inclusion for children with special learning needs.
Office Aide
Ventura Aquatic Center
Ventura
08.2025 - 05.2026
- Assisted staff with daily operations and customer service tasks.
- Organized and maintained supply inventory, ensuring availability for daily office operations.
- Processed customer inquiries, delivering accurate information to enhance service experience.
- Prepared meeting materials and set up equipment.
- Coordinated event logistics, managing registrations and supplies to support successful execution.
- Collaborated with team members to improve office efficiency.
- Managed scheduling for facility use and staff meetings effectively.
- Researched information related to projects or assignments as requested by management team members.
- Supported special projects as assigned by supervisor or management team members.
Server
Barrelhouse 101
Ventura
08.2024 - 08.2025
- Provided excellent customer service in a fast-paced dining environment.
- Provided exceptional service to a high volume of daily customers.
- Managed multiple tables while ensuring timely food and beverage delivery.
- Took orders accurately and communicated with kitchen staff effectively.
- Delivered food orders promptly and courteously.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted with training new servers on restaurant procedures and standards.
- Resolved customer inquiries and issues promptly, enhancing guest satisfaction.
- Addressed guest inquiries and complaints efficiently, contributing to positive dining experiences.
- Coordinated with team members to streamline restaurant operations and improve service flow.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained cleanliness of dining area to enhance guest experience.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Processed payments efficiently using point-of-sale systems reliably.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
Education
Associate of Science - Nursing
Ventura College
Ventura, CA05-2026
Skills
- Direct patient care
- Patient hygiene assistance
- Feeding assistance
- Dressing assistance
- Toileting assistance
- Bathing assistance
- Patient transfers
- End-of-life care
- Health monitoring
- Vital signs monitoring
- IV maintenance
- Wound care
- Medication administration
- Medication assistance
- Infection control practices
- Infection control procedures
- Basic life support
- Emergency response
- Recording vital signs
- Clinical documentation
- Documentation expert
- Electronic charting
- Medical records management
- Patient relations
- Cultural sensitivity
- Compassionate communication
- Patient advocacy
- Patient-focused care
- Interdisciplinary communication
- Flexibility and adaptability
- Lifting and transferring
- Positioning patients
- Range of motion exercises
- Physical stamina
- Multitasking and organization
- Time management
- Attention to detail
- Critical thinking
- Complex problem solving
- Problem-solving
- Active listening
- Conflict resolution
- Emotional support
- Compassionate communication
- Maintaining confidentiality
- HIPAA compliance
- Medical records management
- Patient-focused care
Certification
- Nurse Assistant Certification
Timeline
Volunteer
Humane Society of Ventura County
08.2025 - Current
Office Aide
Ventura Aquatic Center
08.2025 - 05.2026
Children's Ministry Director
St Paul's Episcopal Church
12.2024 - Current
Server
Barrelhouse 101
08.2024 - 08.2025
Associate of Science - Nursing
Ventura College