Simone Dawkins
Brampton,Canada
Summary
I am in search of a position that leverages my managerial expertise and robust interpersonal skills, to propel me to the next stage of my career within the healthcare industry. I aspire to apply my skills in leading, developing, motivating, and directing frontline employees, ensuring their fulfillment of duties. My resume serves as a compelling testament to my unwavering dedication and passion for the healthcare sector. Through a consistent and impactful career trajectory, I have consistently demonstrated not only my professional competence but also an authentic commitment to the well-being of patients.
Professional worker with experience in ensuring smooth operations and meticulous attention to detail. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in handling and organizing packages, maintaining clean and safe environments, and providing excellent customer service. Known for positive attitude, strong work ethic, and effective communication skills.
Overview
5
5
years of professional experience
Work History
Porter Supervisor
Compass Group Canada, William Osler Health System
11.2024 - Current
- As a Porter Supervisor, I play a crucial role in ensuring the safe and efficient movement of patients within the hospital, contributing to overall patient experience and healthcare service effectiveness
- I provide leadership to the transport team, coordinating workflows to optimize processes and minimize delays
- Effective communication within the team and collaboration with other healthcare departments are essential aspects of my role
- I plan staff schedules, oversee equipment maintenance, and conduct training sessions for skill enhancement
- During emergencies, I coordinate team actions, maintaining a professional and compassionate demeanor during patient interactions
- Ensuring accurate documentation, addressing challenges promptly, and enforcing adherence to hospital policies and safety protocols are integral to my responsibilities
IPAC Safety Coach
Cortellucci Vaughan Hospital (Mackenzie Health)
01.2021 - Current
- In my role, I actively encourage and advocate for the adoption of safe Infection Prevention and Control (IPAC) practices within the unit
- Serving as a catalyst for change, I involve staff in implementing these practices and perform audits on hand hygiene, personal protective equipment (PPE) usage, and adherence to physical distancing protocols
- Additionally, I act as a liaison between the IPAC team and the unit, facilitating and supporting IPAC initiatives
- Weekly environmental audit reports are examined and submitted, with collaborative trend identification alongside the unit manager and IPAC practitioner
- My involvement extends to participating in weekly IPAC hub meetings to discuss updates and share leading practices, ensuring a seamless exchange of information between these meetings and the unit staff
Patient Transport Team Lead
Cortellucci Vaughan Hospital (Mackenzie Health)
10.2020 - 01.2025
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Respond to all codes
- Communicate with management on a daily basis, with any concerns within the department or on the floors.
- Maintain positive and professional relationship with patients and staff.
Housekeeping Supervisor
4 Points Hotel by Sheraton
01.2022 - 01.2023
- As a Housekeeping Supervisor, my main responsibility was to uphold a clean and inviting atmosphere for hotel guests
- I managed day-to-day operations, ensuring elevated cleanliness standards and a pleasant environment throughout guests' stays
- I supervised and motivated staff, maintained quality control in guest rooms and public areas, and monitored cleaning supplies and linens
- Additionally, I developed work schedules, provided ongoing training, coordinated tasks, and addressed guest needs, complaints, and requests
- Budget management, safety compliance, and proactive problem resolution were integral to my role, ensuring a smooth and enjoyable guest experience while adhering to health and safety regulations
Service Assistant
Mount Sinai Hospital
01.2020 - 01.2021
- In my role as a Service Assistant, I played a vital part in ensuring the hospital's seamless operation by providing support to nurses, staff, and physicians in patient care, fostering a positive environment
- I managed sterile hospital supplies and patient equipment inventory, implemented safety procedures for chemical use, and maintained effective communication with patients and healthcare professionals
- Additionally, I offered departmental support, maintained records, ensured adherence to standards and protocols, and contributed to a clean and organized hospital environment
- My reliability was demonstrated through fulfilling duties and providing support when needed, and I actively participated in training programs to enhance my skills based on industry standards, including emergency response protocols
Education
Ontario Secondary School Diploma -
Notre Dame Secondary School
01.2000
National College of Information & Technology -
National College of Information & Technology
Skills
- Supervisory Experience
- Strong Decision-Making Abilities
- Effective Communication Skills
- Proficient Time Management Skills
- Ability to Lead and Motivate
- Organizational Skills
- Customer Service Oriented
- Team Player
- Problem Solver
- Demonstrates Empathy
- Patient-Centric
- Skilled in Training and Development
- Strong Attention to Detail
- Computer Literate
Accomplishments
Be a Star Award
Timeline
Porter Supervisor
Compass Group Canada, William Osler Health System
11.2024 - Current
Housekeeping Supervisor
4 Points Hotel by Sheraton
01.2022 - 01.2023
IPAC Safety Coach
Cortellucci Vaughan Hospital (Mackenzie Health)
01.2021 - Current
Patient Transport Team Lead
Cortellucci Vaughan Hospital (Mackenzie Health)
10.2020 - 01.2025
Service Assistant
Mount Sinai Hospital
01.2020 - 01.2021
National College of Information & Technology -
National College of Information & Technology
Ontario Secondary School Diploma -
Notre Dame Secondary School
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