Assigned work duties, supervise and coordinate staff performance on a daily basis
Inspected sites or facilities to ensure established safety and cleanliness standards are met
Organized employee shifts and replacement in case of absence
Trained and mentor all new personnel to maximize quality of service and performance.
Responded to customer complaints and special requests
Ensured compliance with safety and sanitation policies
Maestro property management system
Housekeeper/cleaning services
Pursuit Jasper Banff collection
05.2021 - 09.2021
Performed general cleaning services, clean guest rooms and common areas according to established hotel standards
Collaborated with front desk and maintenance staff to coordinate guest requests and room turnovers, housekeeping staff to complete tasks efficiently and effectively.
Followed health and safety protocols, including proper handling of cleaning chemicals
Documented and report any maintenance issues or damages in guest rooms to the appropriate department
Supply chain support admin
Bedeur Prague s.r.o.
05.2019 - 04.2021
Researched key suppliers, negotiating purchase agreements, and ensuring all products and materials meet company quality standards
Managed the flow of goods and materials in and out of the organization, ensuring that all orders are fulfilled in a timely manner and that stock levels are maintained
Provided administrative support across the planning and procurement, ordering raw materials, components, or finished products and maintenance of existing orders
Managed invoices and logistics
Coordinated transportation and logistics activities, including arranging shipments, managing freight costs, and tracking delivery schedules
Sales manager
Bedeur Prague s.r.o.
01.2015 - 03.2021
Implemented a strategic business plan that expands company’s customer base and ensure it’s strong presence, achieved growth and hit sales targets
Provided administrative services, processing and keeping of complete clients documentation, invoicing in the accounting program, creating offers, order forms etc
Provided administrative support on calendar management, domestic and international travel arrangements
Provided customer service, build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Used strong research skills and deep product or industry knowledge to answer any questions about the product
Prepared and submitted weekly revenue, expenses and inventory reports to management
Education
No Degree - Marketing
University of Presov
08.2014
High school diploma -
Secondary Grammar School
06.2011
Skills
Customer service and relationship management
Administration
Organization skills
Communication skills
Sales and retail
Invoice processing
MS Office
Maestro PMS
Driving license class B EU
Accounting systems
References
Parv Shah, Pursuit, 403-999-1184
Tomas Fetkovic, Bedeur, +420 773-999-941, praha@bedeur.info