SIMON PAMENTER
Chermside
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
28
28
years of professional experience
Work History
Operations Manager
ALS Geochemistry
05.2023 - Current
- Conducted process audits to identify areas for improvement and implemented best practices.
- Managed departmental budgets by analyzing expenditures and reallocating resources for maximum impact.
- Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Facilitated smooth collaboration between departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Production Manager
ALS Geochemistry
10.2010 - 05.2023
- Accountability for Laboratory Production and turnaround times
- Analyzed workflows for enhanced efficiency and reduced waste.
- Manage acquisition of laboratory equipment
- Coordinated cross-departmental efforts to achieve project milestones.
- Identify and resolve production problems
- Resolved issues quickly to maintain productivity goals.
- Plan for projected workloads to ensure laboratory safety, quality and production can be maintained
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Conflict resolution and management
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Cultivated high-performing teams by fostering a collaborative work environment.
- Developed comprehensive production schedules by aligning resources and priorities.
Laboratory Operations Coordinator
ALS Geochemistry
07.2007 - 10.2010
- Develop and maintain close working relationships with ALS laboratories throughout Australia and Asia
- Monitor ongoing projects to ensure conditions and turnaround times are being met
- Supervision of large and complex teams
- Guided team efforts to enhance overall productivity and morale.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Boosted productivity by establishing effective communication channels between departments.
- Hire new staff as well as mentor and motivate existing staff
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Reported issues to higher management with great detail.
- Provide technical support for LIMs hardware
- Worked closely with the Assistant Manager to develop and improve laboratory practices to increase safety and productivity
Analyst: ICPAES/ICPMS
ALS Geochemistry
03.2001 - 07.2007
- Operate and maintain ICPOES, ICPMS and XRF instrumentation
- Diagnose and repair problems to minimize down time and maintain productivity
- Run TGA instruments as required
- Manage and prioritize instrument workloads
- Perform complex digestions and extractions on client samples
- Duties completed on various shifts, including permanent night shift.
- Ensure SOP and OHSE policy are adhered to by all staff during the night shift
Laboratory Technician – Digestion lab/ICPAES
ALS Geochemistry
09.1999 - 03.2001
- Performing routine and complex digestions of mineral samples
- Prepare and load samples on ICPOES instrumentation
- Perform daily maintenance and optimization of ICPOES instrumentation
- Run ICPMS, XRF and TGA instrumentation as required
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
Laboratory Technician - ICPMS
ALS Geochemistry
06.1997 - 09.1999
- Preparing samples and standards for analysis on ICPMS
- Daily maintenance and optimization of ICPMS instrumentation
- Analysis of environmental water and soil samples
- Processing and reporting results to the ICPMS supervising chemist
- Diagnosing and resolving problems with ICPMS equipment
- Maintained a high level of accuracy in test results by following strict quality control procedures.
Laboratory Assistant – Balance Room
ALS Geochemistry
02.1997 - 06.1997
- Performed routine laboratory tests by preparing samples and following established protocols.
- Sample management and storage
- Maintaining and exceeding targets in a high production environment
Education
Certificate IV Laboratory Techniques -
LTT
ILead Program -
ALS Internal Training
High School Certificate -
Craigslea High School
01.1995
Skills
- Production management
- Problem-solving
- Employee relations and conflict resolution
- Planning and implementation
- Staff development
- Team leadership
- Operations management
- Customer service
- Interpersonal communication
- Process improvements
- Operational efficiency
- Decision-making
Timeline
Operations Manager
ALS Geochemistry
05.2023 - Current
Production Manager
ALS Geochemistry
10.2010 - 05.2023
Laboratory Operations Coordinator
ALS Geochemistry
07.2007 - 10.2010
Analyst: ICPAES/ICPMS
ALS Geochemistry
03.2001 - 07.2007
Laboratory Technician – Digestion lab/ICPAES
ALS Geochemistry
09.1999 - 03.2001
Laboratory Technician - ICPMS
ALS Geochemistry
06.1997 - 09.1999
Laboratory Assistant – Balance Room
ALS Geochemistry
02.1997 - 06.1997
High School Certificate -
Craigslea High School
Certificate IV Laboratory Techniques -
LTT
ILead Program -
ALS Internal Training
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