Simon Le Blanc-Boutin
Québec,QC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Seller/Wine Advisor
SAQ
06.2019 - Current
- Maintained high standards of customer service by building relationships with clients.
- Attended continuing education courses and workshops to gain additional industry knowledge.
- Promoted products and services using upselling and other sales strategies.
Shift Supervisor
Metro Grocery Store
03.2018 - 06.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Customer Service
Aquarium Du Québec
03.2017 - 10.2017
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Exhibited high energy and professionalism when dealing with clients and staff.
Cashier and Cook
McDonald
07.2016 - 06.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
No Degree - Graphic Design
Cégep Sainte-foy
QuébecCinema Studies
Cégep Garneau
Québec, QCHigh School Diploma -
Séminaire Des Pères Maristes
Québec, QC06.2017
Skills
- Customer assistance
- Constructive Feedback
- Client Service
- Customer Inquiries
- Adobe Creative Suite
- Account Management
- Website Graphics
- Apple macOS
- Microsoft Office
- Marketing Media
- Photography
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Seller/Wine Advisor
SAQ
06.2019 - Current
Shift Supervisor
Metro Grocery Store
03.2018 - 06.2019
Customer Service
Aquarium Du Québec
03.2017 - 10.2017
Cashier and Cook
McDonald
07.2016 - 06.2017
No Degree - Graphic Design
Cégep Sainte-foy
Cinema Studies
Cégep Garneau
High School Diploma -
Séminaire Des Pères Maristes
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