SIMON KAWAR
Vaughan,Canada
Summary
Dynamic Digital Marketing and Social Media Specialist with a deep understanding of digital ecosystems and a strong focus on leveraging data-driven insights to optimize content and boost audience engagement. Proven track record of driving brand growth, enhancing online presence, and delivering measurable results in highly competitive markets.
Overview
5
5
years of professional experience
Work History
Product Professional - Sales
Jump
Toronto, Canada
09.2023 - Current
- Cultivated Strong Customer Relationships: Proactively engaged with clients to foster loyalty, driving repeat business and long-term satisfaction.
- Exemplified Professionalism in High-Pressure Environments: Maintained a calm and composed demeanor in fast-paced and high-stress situations, ensuring excellent customer service.
- Delivered Tailored Solutions to Customer Challenges: Expertly assessed customer needs, recommending appropriate Apple products and services that enhanced user experience and resolved technical issues.
- Apple Product Specialist: Leveraged deep expertise in Apple products to provide customers with knowledgeable advice and seamless integration of devices.
- Provided Software Support for Mac and iOS Systems: Assisted clients with troubleshooting and resolving software issues on macOS and iOS platforms, ensuring optimal device performance.
Graphic Design and Social Media Expert - Intern
Jump
Toronto, Canada
05.2024 - 08.2024
- Optimized Social Media Presence: Managed daily updates and content strategy for social media profiles, significantly enhancing the company’s digital visibility and brand awareness.
- Maximized Conversions through Data-Driven A/B Testing: Conducted A/B tests on ad creatives and refined audience targeting based on performance analytics, driving a measurable increase in conversions.
- Developed Engaging Video Content: Produced high-quality, tailored video content for social media campaigns, contributing to the company's marketing goals and brand storytelling.
- End-to-End Video Production: Handled all aspects of video production, including scriptwriting, shooting, and editing, ensuring content aligned with brand objectives.
- Generated High-Impact Interactive Videos: Created 23 engaging product-focused videos, accumulating over 3,000 views and 200 likes within 3 months, amplifying brand reach and customer interest.
- Boosted Audience Engagement: Successfully increased social media engagement rates from 2% to 5% over a 3-month period, driving higher interaction and customer retention.
Showroom Sales Associate
Modern Systems (iSystem)
Amman, Jordan
08.2022 - 07.2023
- Executed Engaging Product Demonstrations: Delivered impactful product demonstrations to prospective buyers, highlighting key features and benefits to drive purchasing decisions.
- Optimized Inventory Management: Monitored and analyzed sales trends to maintain optimal inventory levels, ensuring product availability while minimizing excess stock.
- Collaborated Cross-Functionally: Worked closely with team members to achieve sales targets, streamline operations, and deliver exceptional customer experiences.
- Resolved Customer Inquiries Efficiently: Addressed customer questions and concerns with professionalism, providing timely solutions that enhanced customer satisfaction and loyalty.
Marketing Communications Officer
Genie9
Amman, Jordan
12.2020 - 08.2022
- Boosted Brand Visibility through Strategic Communication: Developed and implemented comprehensive communication strategies that effectively elevated brand awareness and presence in the market.
- Proactively Managed Media Relations: Monitored media coverage to identify key opportunities for proactive outreach, positioning the organization favorably in public discourse.
- Informed Strategic Decisions with Market Research: Conducted in-depth market research to guide communication strategies, ensuring alignment with the organization’s goals and market trends.
- Launched and Grew Instagram Presence: Successfully created and managed the company’s Instagram page, developing engaging content that attracted 250 followers in just 2 months.
- Increased Social Media Engagement: Amplified engagement across all social media platforms by 25% in 6 months for the ‘Uhive’ social network application, driving user interaction and strengthening brand loyalty.
Social Media Account Manager
ProDimensions
Amman, Jordan
07.2019 - 04.2020
- Expert Social Media Management Across Multiple Platforms: Demonstrated ability to oversee and manage several social media accounts, ensuring brand consistency and timely engagement with followers and inquiries.
- Tailored Content Creation for Target Audiences: Skilled in crafting diverse content, including copywriting, graphic design, and video production, specifically designed to resonate with target audiences and meet marketing objectives.
- Led High-Impact Facebook Ad Campaigns: Managed a Facebook advertising campaign for major car brands such as Cadillac, GMC, and Chevrolet, achieving a 20% increase in sales leads.
- Doubled Post Engagement Rates: Strategically elevated average post engagement from 5% to 10% over the course of a year through targeted content and audience insights.
- Expanded Social Media Follower Base: Successfully grew Instagram followers by 15% within 1 year, reaching over 10,000 followers across multiple social media accounts for clients in the automotive sector.
Education
Post Graduate Degree - Marketing Management: Digital Media
George Brown College
Toronto, ON08.2024
Bachelor's Degree - Electronic Marketing And Social Media
Princess Sumaya University
Amman, Jordan07.2019
Skills
- Excellent Communication
- Leadership
- Multitasking
- Team Management
- Organizational Skills
- Customer Service
- Calm Under Pressure
- Public Speaking
- iOS & Mac Software Proficiency
Languages
Arabic
Native/ Bilingual
English
Professional
Timeline
Graphic Design and Social Media Expert - Intern
Jump
05.2024 - 08.2024
Product Professional - Sales
Jump
09.2023 - Current
Showroom Sales Associate
Modern Systems (iSystem)
08.2022 - 07.2023
Marketing Communications Officer
Genie9
12.2020 - 08.2022
Social Media Account Manager
ProDimensions
07.2019 - 04.2020
Post Graduate Degree - Marketing Management: Digital Media
George Brown College
Bachelor's Degree - Electronic Marketing And Social Media
Princess Sumaya University
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