Simon Ducharme
Exeter,ON
Summary
Proven leader and skilled trainer, adept in customer service and cash handling. Excelled in mentoring employees towards peak performance, significantly enhancing team efficiency. Demonstrates exceptional organizational abilities and a commitment to excellence, ensuring seamless operations and positive customer interactions.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonalds
03.2020 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Cashier
Dollar Tree
07.2023 - 12.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
Timeline
Cashier
Dollar Tree
07.2023 - 12.2023
Crew Trainer
McDonalds
03.2020 - Current
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