Simon Chukwu
Scarborough, 1250 Brimley Road,ON
Summary
Organized and efficient personality, supporting business vision and mission goals, with demonstrated experience in warehouse, store operations, and sales. Excellent team player. Accomplished in workflow optimization and implementation which increase productivity, customer satisfaction, reduce labor, maintain business integrity and quality service delivery.
Overview
14
14
years of professional experience
Work History
Supervisor of Operations
BETTECH BUSINESS VENTURES
11.2021 - 07.2023
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar to ensure efficiency.
- Supported procurement activities by coordinating with manager for direction.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Attended bi-weekly meetings and reported pertinent information to other employees.
- Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored team members to enhance professional development and accountability in workplace.
Warehouse Supervisor
C B I STORES
03.2020 - 10.2021
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing 10 employees during shifts.
- Maintained high levels of accuracy in daily operations.
- Coordinated with over 80 clients to verify timely delivery of materials and supplies, avoiding delays.
- Evaluated incoming shipments for quality / quantity issues and processed unacceptable materials for return.
- Supervised inventory control levels and verified compliance with storage and organization processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Store Keeper
C B I STORES
08.2009 - 12.2012
- Documented over 20 shipping per month, and receiving records to confirm receipt of orders.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Assisted customers by answering questions.
- Arranged products on shelves and in cabinets to maximize space utilization.
- Kept sales receipts and maintained accounting records
Education
Advanced Diploma - Food Science Technology
Centennial College of Applied Arts And Technology
Scarborough, ON04.2025
Bachelor of Science - Food Science And Technology
Enugu State University of Science And Technology
Agbani, Enugu State, Nigeria.05.2018
Skills
- Multi-Task Operations Ability
- Teachable and Result Oriented
- Warehouse Operations
- Customer Relationship Management
- Multidisciplinary Collaboration
- Quality Assurance and Control
- Team Leadership
- Communication Skills
- Interpersonal Communications
- Conflict Mediation
- Operations Oversight
- Inventory Control
- Sales
- Leadership
- Management
Reference
- Betty Prayer Ezerebo, CEO/MD - Bettech Business Ventures
Phone Number: +234 803 912 4531
Email: prayer4allnation27@gmail.com
- Innocent Okwudili, CEO/MD - C B I Stores
Phone Number: +234 705 251 5972
Email: innochosen001@gmail.com
Timeline
Supervisor of Operations
BETTECH BUSINESS VENTURES
11.2021 - 07.2023
Warehouse Supervisor
C B I STORES
03.2020 - 10.2021
Store Keeper
C B I STORES
08.2009 - 12.2012
Advanced Diploma - Food Science Technology
Centennial College of Applied Arts And Technology
Bachelor of Science - Food Science And Technology
Enugu State University of Science And Technology