Simon Boisvert

• Oversee entire product lifecycle, from ideation to launch, and lead product planning, roadmap development, and development prioritization
• Communicate with various stakeholders, including developers, designers, executives, and customers, to gather requirements, feedback, and align on product vision
• Propose best Agile framework for project tailored to customer's needs such as Scrum or Kanban. Lead and facilitate sprint planning, daily stand-ups, backlog refinement, and retrospectives
• Collaborate and design alongside developers and proficient with DevOps technology and tools such as Jira, Confluence, GitLab, Azure DevOps, etc.
• Create dashboards and analytic reports by leveraging customer's favored data and analytics tools like Tableau, Power BI, Looker, AWS QuickSight, etc.
• Deliver strong outcomes by continuously adapting to changing priorities and requirements in a dynamic product environment

• Represented the end user as product owner of the My Warehouse Software agile team
• Collaborated and gathered requirements from multiple business stakeholders
• Managed team backlog continuously and effectively by adapting to latest priorities
• Created and documented user stories and defects in JIRA
• Coordinated custom software enhancement releases
• Documented product guides and technical details in Confluence (internal wiki)
• Acted as scrum master on rotation during sprints
• Coached team members on Agile best practices as a certified SAFE PM/PO
• Improved existing provisioning workflows by adopting monthly reviews of processes to help identify new gaps early and implementing improvements in a timely fashion

• Researched and assessed emerging technologies, tools, and vendors to advise executives and drive innovation
• Managed and administered self-serve provisioning workflows for various user groups to access key applications
• Collaborated with stakeholders to enable business outcomes across operating businesses by introducing new innovative technologies and practices
• Aligned innovation investments with corporate strategy, focusing on operational excellence and digital transformation
• Helped to increase agility through vendor and partner innovation capabilities
• Acted as the liaison between Brookfield Renewable's corporate and operational business units, technology teams, and vendors.
• Communicated and collaborated with decision-makers, system owners, and end users to analyze information needs and functional requirements
• Developed and presented detailed business cases to business and IT/OT senior management
• Researched, assessed and validated various technology solutions from various providers in order to document gap analysis with recommendations
• Researched, evaluated and enabled new technologies and ideas to determine their potential to grow the various businesses
• Created executive level reports consumable by non-IT resources
• Worked on enterprise-scale deliverables identified by innovation architects

• Provided market research on vendors, tools, and platforms for new systems and did full vendor assessments to identify best fit for company's needs
• Proactively identified areas for improvement regarding the incumbent financial reporting applications
• Communicated and collaborated with business system owners and end users to analyze information needs and functional requirements
• Gathered and evaluated business requirements and prepared associated documentation and configuration specifications
• Acted as the liaison between finance,operational business units, technology teams and vendors

• Provided outcome-driven guidance and advice to business and IT leaders on technology investments and execution decisions
• Developed target-state actionable recommendations in IT and energy operational technologies (OT), leveraging cloud computing
• Participated and facilitated the research, evaluation, and selection of hardware and software technology and product standards
• Identified the organizational impact (on skills, processes, structures and culture) and financial impact of the enterprise technology architecture
• Collaborated with business constituents and staff in various IT and OT functional areas and geographies to develop technology architectural patterns that enabled, improved and drove business capabilities
• Defined Cloud operations best practices for savings and efficient management
• Worked closely with other architects and team members to leverage cloud capabilities end-to-end
• Identified and supported opportunities for energy operations (OT) and IT joint initiatives in the areas of field service, Internet of Things (IoT), and in general any business processes spanning on-premise systems and external SaaS and IaaS
• Designed, documented, and updated project solution architecture with business portfolio peers

• Provided ongoing technical support for the company’s business finance applications
• Followed documented procedures to resolve incidents and requests
• Recorded, analyzed, and resolved service calls using the incident management tool
• Ensured security processing for access to business applications
• Participated in periodic queue management role with follow-ups on application registers and alerts
• Performed debugging and implemented corrective measures against data integrity problems
• Created, updated, and executed SQL scripts
• Documented and enhanced existing internal processes
• Innovated by proposing and implementing new ideas and processes to facilitate operations

• Provided ongoing technical support for the company’s business finance applications
• Followed documented procedures to resolve incidents and requests
• Recorded, analyzed, and resolved service calls using the incident management tool
• Ensured security processing for access to business applications
• Participated in periodic queue management role with follow-ups on application registers and alerts
• Performed debugging and implemented corrective measures against data integrity problems
• Created, updated, and executed SQL scripts
• Documented and enhanced existing internal processes
• Innovated by proposing and implementing new ideas and processes to facilitate operations

• Supported, configured, and maintained IFS ERP system by troubleshooting and resolving complex incidents, and developing new features and reports
• Analyzed and revised existing system logic difficulties and gaps and documented as necessary
• Provided third tier support for the company’s business applications, including periodic on-call support

- Provided ongoing technical support for the company’s business finance applications
- Followed documented procedures to resolve incidents and requests
- Recorded, analyzed, and resolved service calls using the incident management tool
- Ensured security processing for access to business applications
- Participated in periodic queue management role with follow-ups on application registers and alerts
- Performed debugging and implemented corrective measures against data integrity problems
- Created, updated, and executed SQL scripts

• Developed software (Java)
• Provided quality assurance through unit testing (JUnit)
• Troubleshooted and resolved coding issues
• Prepared software related documentation

• Organized and managed IT asset inventory
• Verified, tested and refurbished IT assets
• Coordinated and handled delivery of IT assets to various work sites and end users

• Provided ongoing technical support to end users
• Troubleshooted and resolve various hardware and software issues
• Organized and managed IT equipment inventory

• Managed and administerd database (Oracle)
• Reported on technical instrumentation testing
• Developed macros in Visual Basic for Microsoft Excel and Word
• Presented project status updates
• Coordinated information and data transfer between business partners

• Helped realize the OS migration of Windows XP to Windows 7.
• Provided ongoing technical support to end users.
• Troubleshooted and resolved various hardware and software problems.
• Organized and managed IT equipment inventory.

• Provided ongoing technical support to end users.
• Troubleshooted and resolved various hardware and software problems.
• Organized and managed IT equipment inventory.
• Acquired experience as a public servant of the federal government.