Simon Bloch
Abbotsford
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
10.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
High School Diploma -
Abby Senior Secondary
Abbotsford, BC06.2022
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Coaching and Mentoring
- Team leadership and supervision
- Active Listening
Languages
English
Native or Bilingual
Timeline
Crew Trainer
McDonald's
10.2021 - Current
High School Diploma -
Abby Senior Secondary
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