Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Work Availability
Quote
Timeline
Volunteer
Simon Bettencourt

Simon Bettencourt

Ottawa,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive and meticulous Automotive Electronics Accesories Technician with over 21 years of experience in the Automotive Aftermarket Electronics industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Sole Owner/Manager/ Technician and Sales

Static Auto Inc
Ottawa, Ontario
01.2017 - Current
  • Remote Starters, Alarms, and other 12Volt accessories
  • Ghost2 Vehicle anti-theft system authorized dealer/installer
  • 3M Certified vinyl vehicle wrap installer
  • Residential/ Commercial/ Automotive Window Tinting/ Paint Protection films
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Co owner/ Manager/ Technician

Static Auto Inc
01.2010 - 01.2017
  • Remote Starters, Alarms, and other 12Volt accessories
  • Window tinting, Vinyl Graphics, paint protection film, Vehicle Wraps 3M Certified
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Sole Proprietor/ Manager

Static Auto Mart
01.2004 - 01.2010
  • Remote Starters, Alarms, Boomerang, and other 12Volt accessories
  • Window tinting, Vinyl Graphics, paint protection film, etc…
  • Consulted with customers to assess needs and propose optimal solutions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Entered income and expense details into business databases to track purchases and address variances.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Promoted business via social media to generate leads and maximize brand identity.

12 Volt Automotive Electrical Accessories Tech

Donnelly Mitsubishi
01.2003 - 01.2004
  • Person 310K 12, First alcohol interlock vehicle lock out system Installations in Ottawa, Installation of Remote starters, vehicle alarms, audio, windshields, window tint
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

310 K Automotive Electronic Accessories Technician - Automotive Electronic Accesories

Algonquin College
Ottawa, ON
12.2002

Secondary School Diploma - Art History

Lester B. Pearson Catholic High School
Gloucester, ON
06.1997

Skills

  • Managing Employee Relations
  • Overseeing Employees
  • Timelines and Milestones
  • E-Commerce Strategy
  • Managing Career Progression
  • Complex Problem-Solving
  • Social Media Platforms

Websites

Accomplishments

  • Achieved better bookkeeping by introducing Freshbooks for book keeping and accounting tasks.
  • Supervised team of 4 staff members.
  • Collaborated with team of 3 in the development of webpage.
  • Resolved product issue through consumer testing.

Affiliations

-Senhor Santo Cristo Parish Council

-Portuguese Youthgroup of Our Lady Leadership Committee.

-Pheonix Taekwondo Academy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Opportunities Don't happen.You create them.
Chris Grosser

Timeline

Sole Owner/Manager/ Technician and Sales

Static Auto Inc
01.2017 - Current

Co owner/ Manager/ Technician

Static Auto Inc
01.2010 - 01.2017

Sole Proprietor/ Manager

Static Auto Mart
01.2004 - 01.2010

12 Volt Automotive Electrical Accessories Tech

Donnelly Mitsubishi
01.2003 - 01.2004

310 K Automotive Electronic Accessories Technician - Automotive Electronic Accesories

Algonquin College

Secondary School Diploma - Art History

Lester B. Pearson Catholic High School

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Simon Bettencourt