Results-driven healthcare administrative professional with several years of experience in healthcare office administration, public health practices, journalism, and mass communication. My strength lies in providing excellent administrative support for goal-oriented organizations through corporate communication strategies.
Overview
9
9
years of professional experience
Work History
Administrator
Gracegift Hospital
Accra, Ghana
07.2023 - 02.2025
Assisted in the development of operational budgets and forecasts.
Represented the company at meetings, conferences, and trade shows.
In charge of all public-related activities, such as TV and radio interviews.
Created effective business plans to focus strategic decisions on long-term objectives.
Ensured compliance with applicable laws and regulations related to operations.
Created reports, presentations, and other documents for senior management meetings.
Administrator
Mount Olive Specialist Hospital
Accra, Ghana
09.2021 - 06.2023
Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Implemented filing systems to improve document organization and retrieval.
Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
Administered benefits programs, including health insurance and retirement plans.
Maintained accurate records regarding all activities related to public health services rendered.
Supervised administrative staff, delegating tasks and managing workload distribution.
Public Health Analyst
Trust Hospital and Laboratory Services
Kumasi, Ghana
11.2020 - 08.2021
Assisted in designing evaluation plans that measure the effectiveness of implemented programs and policies.
Analyzed data from surveys, interviews, focus groups, and existing databases to evaluate public health programs.
Interpreted statistical results from data analysis software packages such as SAS or SPSS into meaningful insights about program performance metrics.
Prepared summary documents outlining trends observed in collected data sets associated with public health objectives.
Checked accuracy of public data and materials, making immediate changes upon discovery of outdated information.
Participated in meetings with stakeholders to discuss programmatic issues related to public health initiatives.
Administrator
S.O Medical Hospital
Accra, Ghana
06.2018 - 09.2020
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Streamlined communication channels, improving information flow and decision-making speed.
Established and monitored KPIs to evaluate performance and identify areas for improvement.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Oversaw daily operations, maintaining efficiency and quality standards.
Analyzed market trends and competitor activity to inform business strategy.
Ensured compliance with all applicable laws, regulations, industry standards.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Administrator
IHIL Clinic
Accra, Ghana
08.2016 - 04.2018
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Implemented strategies to take advantage of new opportunities.
Administered benefits programs, including health insurance and retirement plans.
Provided general administrative support to staff members.
Analyzed operational processes and recommended improvements to enhance efficiency.
Monitored operations and reviewed records and metrics to understand company performance.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Education
Bachelor of Science - Public Health And Allied Sciences
Catholic University of Ghana
Sunyani, Ghana
06-2012
Skills
High adaptability
Expert in environmental health and safety regulations
Fluency in English, with excellent oral and written communication skills
Strong Knowledge in Database and client management systems
Excellent Data and research analysis skills (SPSS)
Excellent leadership skills
Strong problem-solving and analysis skills
Excellent keyboarding and data entry skills (40 - 60wpm and excellent accuracy)
Strong interpersonal, time management, multitasking, and organizational skills
Strong Analytical thinking Skills
Emotional intelligence
Excellent Conflict Resolution skills
Ability to work independently and in a team environment
Excellent presentation skills
Prioritizes organizational Culture
Accomplishments
Healthcare Personality of the Year, 2024
Outstanding Healthcare Public Relations Officer of the year, 2024
Best Performing Staff - Healthcare Administration, 2023
Timeline
Administrator
Gracegift Hospital
07.2023 - 02.2025
Administrator
Mount Olive Specialist Hospital
09.2021 - 06.2023
Public Health Analyst
Trust Hospital and Laboratory Services
11.2020 - 08.2021
Administrator
S.O Medical Hospital
06.2018 - 09.2020
Administrator
IHIL Clinic
08.2016 - 04.2018
Bachelor of Science - Public Health And Allied Sciences
Student Internship/Training at University Hospital of the West Indies; Kingston Public Hospital (KPH); Bustamante Hospital for Children; Bellevue Hospital; Victoria Jubilee Hospital; National Chest HospitalStudent Internship/Training at University Hospital of the West Indies; Kingston Public Hospital (KPH); Bustamante Hospital for Children; Bellevue Hospital; Victoria Jubilee Hospital; National Chest Hospital
Agency Registered Nurse at Aumen Medical Staffing (Mercy Hospital, Roseland Community Hospital, Norwegian Hospital)Agency Registered Nurse at Aumen Medical Staffing (Mercy Hospital, Roseland Community Hospital, Norwegian Hospital)