Simon Alexander
Santa Barbara
Summary
Results-driven professional specializing in customer service, performance training, and program management. Demonstrated success in improving client retention and satisfaction through strategic problem-solving and adaptability. Current collegiate athlete with a strong commitment to excellence and teamwork.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Private Football Trainer
Self Employed
04.2023 - Current
- Provided one-on-one coaching to improve individual skills and confidence.
- Collaborated with clients to identify training gaps and develop solutions.
- Maintained up-to-date knowledge of industry trends to inform training content.
Customer Service Representative
Carlsbad Pickleball Club
Carlsbad
08.2023 - 07.2025
- Managed court reservation scheduling and organized club events efficiently.
- Processed membership applications and payment transactions utilizing management system.
- Resolved customer complaints promptly to maintain high levels of satisfaction.
Education
High School Diploma -
Carlsbad High School
Carlsbad, CA06-2025
Skills
- Customer service
- Performance training
- Program management
- Client retention
- Complaint handling
- Customer relations
Certification
ISSA Certified Personal Trainer, Issued 11/08/2025
Timeline
Customer Service Representative
Carlsbad Pickleball Club
08.2023 - 07.2025
Private Football Trainer
Self Employed
04.2023 - Current
High School Diploma -
Carlsbad High School