Summary
Overview
Work History
Education
Skills
Timeline

SIMMONE SINGH

.........
Mississauga,ON

Summary

Naturally curious and fluid experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious professional targets.Seeking an opportunity where my abilities can be highly utilized in growth oriented and professional environment. To pursue highly rewarding career, seeking job in challenging & healthy work environment where I can utilize my skills and focus on personal development.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Banking Associate

Jammu And Kashmir Bank
10.2019 - 11.2023
  • Key departments undertaken: Front desk operations, Banking operations, KYC-AML, Government B-B and B-C business, Savings and current accounts,Cash transactions, CRM, Service Operations- common service desk, Product marketing.
  • Developed and maintained strong customer satisfaction and relationships by providing exceptional service and advice like using industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Mitigated risk exposure by diligently monitoring account activities and promptly reporting suspicious transactions to the compliance team.
  • Managed a diverse portfolio of accounts, balancing the interests of individual clients with the overall profitability of the bank's lending activities.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Trained new hires on customer service policies and procedures.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Leveraged data-driven insights from CRM systems to better understand client needs and tailor support strategies accordingly.

Education

Master of Science - Masters Of Technology, Communication Engineering

VELLORE INSTITUTE OF TECHNOLOGY, Vellore, Tamil Nadu- India
05.2001 -

Bachelor of Technology - Electronics And Communication Engineering

Chandigarh Group of Colleges, PTU, Chandigarh, India
05.2001 -

Skills

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Timeline

Banking Associate - Jammu And Kashmir Bank
10.2019 - 11.2023
VELLORE INSTITUTE OF TECHNOLOGY - Master of Science, Masters Of Technology, Communication Engineering
05.2001 -
Chandigarh Group of Colleges, PTU - Bachelor of Technology, Electronics And Communication Engineering
05.2001 -

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